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Uploading pics from camera to PC

Jumpingthroughhoops
Jumpingthroughhoops Posts: 10 Forumite
Name Dropper First Post
edited 29 June at 7:23PM in Techie Stuff
Old school digital camera to desktop.
All I get is black box pop up with no content from camera.
Same issue with previous PC, which had been working ok re uploading pics.
Any ideas please?
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Comments

  • BridgetTheCat
    BridgetTheCat Posts: 85 Forumite
    10 Posts Photogenic Name Dropper
    edited 29 June at 6:50AM
    What make and model of camera?
    What format are the images in?
    Are you trying to use the camera’s software to view the images?
    Is there any reason you can’t just pull the memory card from the camera and copy the images across to your computer from there?

    PS This should probably be moved from banking to the Techie Stuff forum 
  • Ayr_Rage
    Ayr_Rage Posts: 2,605 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    When you open File Explorer on a computer with the camera connected does it appear in the list of connected drives/device under This PC?

    If yes, can you navigate to the folder that holds your photos?
  • dr_adidas01
    dr_adidas01 Posts: 2,155 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Perhaps this needs moving from the budgeting and bank account section as it’s not relevant to this section of MSE 
    Time is a path from the past to the future and back again. The present is the crossroads of both. :cool:
  • sausage_time
    sausage_time Posts: 1,420 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    @Jumpingthroughhoops - I'll move to Techie Stuff.  Hope some of the nice folk there can help!
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
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  • Perhaps this needs moving from the budgeting and bank account section as it’s not relevant to this section of MSE 
    I don`t have the tools at my disposal to carry out that amendment. I did briefly see a delete option, having copied & pasted this whole thread to my email, but clicking on that icon brought forth no results.
  • Ayr_Rage said:
    When you open File Explorer on a computer with the camera connected does it appear in the list of connected drives/device under This PC?

    If yes, can you navigate to the folder that holds your photos?
    I found the camera in settings, so still there from when a mate owned this machine & I uploaded his family pics. All 12 pics still in the single pics file.
    In settings, I removed the camera & reinstated it, still no luck, all I get when I connect the camera, is a black square with the pictures icon top left. I`ve tried several SD cards. 
    I had the same issue with the previous computer, also Windows 10 & running on Edge.
    It also refused to connect me to Farcebook, stating I needed Java Script(if my memory serves). I was unable to replace the outdated setup for some reason
  • @Jumpingthroughhoops - I'll move to Techie Stuff.  Hope some of the nice folk there can help!
    Thanking you kindly. Fingers ....& eyes, crossed :smile:
  • PHK
    PHK Posts: 2,248 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    Ayr_Rage said:
    When you open File Explorer on a computer with the camera connected does it appear in the list of connected drives/device under This PC?

    If yes, can you navigate to the folder that holds your photos?
    I found the camera in settings, so still there from when a mate owned this machine & I uploaded his family pics. All 12 pics still in the single pics file.
    In settings, I removed the camera & reinstated it, still no luck, all I get when I connect the camera, is a black square with the pictures icon top left. I`ve tried several SD cards. 
    I had the same issue with the previous computer, also Windows 10 & running on Edge.
    It also refused to connect me to Farcebook, stating I needed Java Script(if my memory serves). I was unable to replace the outdated setup for some reason
    What make and model is the camera?

    When the cable is connected to the PC, do you see the camera in File Explorer?

    What software are you using to transfer the photos ? (Name of software)
  • Vitor
    Vitor Posts: 566 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    OP should try installing Linux Mint
  • jshm2
    jshm2 Posts: 460 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    Could be a dodgy data cable, or the camera is goosed. 

    But if the "camera" is showing up in Windows explorer and the "thumbnails" are all black, then it usually can be a corrupted icon cache or outdated camera driver. Both are easily fixable 
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