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Credit card export format

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Until recently I have been able to export my Bank of Scotland Mastercard statement
Now the export format has changed and I don't get any values for transactions
The Bank's helpdesk tell me there nothing wrong with their system
Anyone have the same issue or able to suggest a resolution

Comments

  • sausage_time
    sausage_time Posts: 1,449 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Not a BOS customer, but curious what format you are exporting to?  What do you see instead of the transaction value? 
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • fifeken
    fifeken Posts: 2,737 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I use the Halifax website but my BoS account on there gives me the option to export the statement as a CSV or QIF format file.
    Just tried the CSV and it exports as I would expect, including values for the transactions.
  • lonsdale5050
    lonsdale5050 Posts: 2 Newbie
    First Post
    Just tried again today and it’s all working as expected
    Strange but true
    Thanks for your responses
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