IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Another G24/DCB legal help needed

Options
Hi everyone,

I have read through the newbies thread and understood most of the process but not everything so please bear with me I can understand how frustrating it can be people putting up threads to answers or presidents already given. I'm hoping for some assistance with the claim form.


I am currently writing up a defence against G24 / DCB Legal.


- Claim Form (Civil National Business Centre) issue date 24th April 25
- DCB Legal representing G24 LTD

In the defendant box it is left blank. 
Partics of claim is I'm pursued for £170 now which with interest and everything else is £340.36

In 23/05/2019 I'm accused of overstaying the contracted time on a vehicle I have sold long time ago, but I had the receipt of something I bought when I was using that car park and believe I was well under the 3hr time but thats hearsay at this point I guess. They have said they sent letters to my address (which I moved out of I think in 2020) but at the point I had no correspondence from anyone and haven't been at that old address to receive anything, I was staying with family at that time but never registered at the address,  although my v5 was and still is as I don't live in a house since then as I moved abroad so any letters that wasn't important probably just got thrown or sent back.

Now I received the Claim Form from DCB so I logged online and filled in the 'if you admit only to part of the claim' then during that process thats as far as I got as I thought I would be able to select 'old address' or something which is not the case. My thought process was that I could just pay the original fee but I think that is too late.

I'm not sure about dates at this point, some say 14 days and then I read online it's 28days but I'm at a loss to what I should do now. Anyone could point me into any direction or which thread I need to re read to what to do? 
«1

Comments

  • Gr1pr
    Gr1pr Posts: 8,137 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Post the issue date from the claim form 

    Ideally,  post a redacted picture of it,  same as linked in the following thread 

    https://forums.moneysavingexpert.com/discussion/6606638/dcb-county-court-claim#latest

    Adapt the relevant defence template from the advice in the defence template thread 

    As long as you have done the AOS online on MCOL correctly,  your deadline is 33 days after the issue date 
  • Alwaysawayround
    Alwaysawayround Posts: 9 Forumite
    First Post
    Gr1pr said:
    Post the issue date from the claim form 

    Ideally,  post a redacted picture of it,  same as linked in the following thread 

    https://forums.moneysavingexpert.com/discussion/6606638/dcb-county-court-claim#latest

    Adapt the relevant defence template from the advice in the defence template thread 

    As long as you have done the AOS online on MCOL correctly,  your deadline is 33 days after the issue date 
    Thanks very much for reply. Please see form attached. When I log on to the HM courts webpage, It says I have done the AOS but that is as far as I can go. I don't know what to do on the next page as I thought I could enter an amount of the original parking ticket fee etc but I don't have any letters from them, just this form that my family sent to me. 
  • Gr1pr
    Gr1pr Posts: 8,137 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 14 May at 6:59PM
    Do nothing else on MCOL,  logout and follow the advice in the defence template thread in announcements near the top of the forum 

    MCOL is only useful from this point onwards for checking the progress of the claim,  same as checking your bank account to see what transactions have taken place 

    Your defence deadline is the 27th
  • Car1980
    Car1980 Posts: 1,381 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 14 May at 7:41PM
    Why are trying to admit part of the claim? Don't be doing that.

    Defend the whole amount using the default template. You probably won't be able to remember much about the day because it's years ago. So for paragraph 3 just say it's too long ago to recall specifics but that you don't recall breaching any parking contract.

    99% chance they'll discontinue. So many of these ancient claims from G24 that they themselves won't have any evidence from 6 years ago. 

  • Car1980 said:
    Why are trying to admit part of the claim? Don't be doing that.

    Defend the whole amount using the default template. You probably won't be able to remember much about the day because it's years ago. So for paragraph 3 just say it's too long ago to recall specifics but that you don't recall breaching any parking contract.

    99% chance they'll discontinue. So many of these ancient claims from G24 that they themselves won't have any evidence from 6 years ago. 


    Yes you're right I think that is good advice. Thank you so much for the simple directions and not biting my head off too, I see there are so many threads but navigating just takes some patience.

    I've gone and found, read and adjusted the defence template which I believe is the correct one, and attached is my response on section 3 in 'third person view'.
    I've deleted any bold advice from template (for defendants) then signed and dated it at the bottom (which I've cropped out below) for ease of viewing.

    This is how it looks atm. I've also deleted my initial response on MCOL and will now contest the whole thing once this defence has been written up. If I do not need to even write about being in contact with g24 please advise, I've looked up where the alleged PCN is and I do remember that I could not see any signage about parking as the car park was like a bomb site and I only went into that shop as I was on my way abroad to the airport (I needed something like staples or pens) and do not live in that area. 

  • PS 

    I logged onto the website and I see in my AOS, that my intention is already set to 'I intend to defend part of this claim.' 
    I don't see an option to change this within that section, any ideas if I need to? It still says it is possible to defend the whole part at the normal log in page. when you can select 3 standard options.
  • Coupon-mad
    Coupon-mad Posts: 151,354 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    PS 

    I logged onto the website and I see in my AOS, that my intention is already set to 'I intend to defend part of this claim.' 
    I don't see an option to change this within that section, any ideas if I need to? It still says it is possible to defend the whole part at the normal log in page. when you can select 3 standard options.
    Ring the CNBC at 8.30am (to avoid an hour in the queue) and tell them you ticked the wrong box and need it changed to 'defend in full'. DO NOT let them remove the AOS because you are already past day 19 so you can't risk that.

    Or - better - maybe email your defence first as per the first 12 steps THEN ring the CNBC to ask them to remove the AOS 'defend part' error and put an immediate bar on the case history because a defence has been emailed.

    This defence para 3 is better (but obviously don't remove the specific sentence you had about living abroad):

    https://forums.moneysavingexpert.com/discussion/comment/81449898/#Comment_81449898

    We assume you aren't living abroad now?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Alwaysawayround
    Alwaysawayround Posts: 9 Forumite
    First Post
    PS 

    I logged onto the website and I see in my AOS, that my intention is already set to 'I intend to defend part of this claim.' 
    I don't see an option to change this within that section, any ideas if I need to? It still says it is possible to defend the whole part at the normal log in page. when you can select 3 standard options.
    Ring the CNBC at 8.30am (to avoid an hour in the queue) and tell them you ticked the wrong box and need it changed to 'defend in full'. DO NOT let them remove the AOS because you are already past day 19 so you can't risk that.

    Or - better - maybe email your defence first as per the first 12 steps THEN ring the CNBC to ask them to remove the AOS 'defend part' error and put an immediate bar on the case history because a defence has been emailed.

    This defence para 3 is better (but obviously don't remove the specific sentence you had about living abroad):

    https://forums.moneysavingexpert.com/discussion/comment/81449898/#Comment_81449898

    We assume you aren't living abroad now?
    Thank you for helping me here. I can't get through to the CNBC atm, I will keep trying with that I will just have to keep waiting. In regards to the email is it this one I email the defence; MCOLITassistance@justice.gov.uk?  

    Do you mean from para 3 also including 3.1? I think I remember there was also a named driver (partner) also on the insurance for that vehicle so would I bother to mention that in the defence?
  • Coupon-mad
    Coupon-mad Posts: 151,354 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    "In regards to the email is it this one I email the defence; MCOLITassistance@justice.gov.uk?"

    No.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Alwaysawayround
    Alwaysawayround Posts: 9 Forumite
    First Post
    "In regards to the email is it this one I email the defence; MCOLITassistance@justice.gov.uk?"

    No.
    ahh Apologies, of course the Civil National Business Centre?
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.