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RWG... now it's my turn :-(

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  • Neil49
    Neil49 Posts: 3,362 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    WillPS said:
    Hmmm. My request for a PAC code has yielded an unhelpful response -

    "You have already requested a 0 for this number, your 0 code is N/A and will expire 4/30/2025"

    Anyone else having similar? This is the Now Mobile variant, specifically a 'buy and forget' SIM card purchased 2 years ago.

    Same here. That's the message I got just now (with today's date).
    I can still make & receive calls/texts at the moment, but keep reading unfavorable reviews for RWG, so if I do manage to get a PAC, I'm going to switch to another provider.
    As mentioned in earlier posts, you should try going direct to Nowmobile for your PAC. 
  • Fireat40
    Fireat40 Posts: 13 Forumite
    10 Posts
    anyone else not receiving text message for checking balance? no text message from RWG for the last 2 days 
  • alanjones60
    alanjones60 Posts: 531 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    I cant get info text messages since sunday
  • Fireat40
    Fireat40 Posts: 13 Forumite
    10 Posts
    I cant get info text messages since sunday

    I just contacted NOW customer services via chat and was told technical issues and try again later!
  • 2010
    2010 Posts: 5,467 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I can`t see live chat on home page, is it there only at certain times?

    https://nowmobile.co.uk/
  • alanjones60
    alanjones60 Posts: 531 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    2010 said:
    I can`t see live chat on home page, is it there only at certain times?

    https://nowmobile.co.uk/
    Its always there. 
    Use web site not app 

  • 2010
    2010 Posts: 5,467 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 9 July at 1:13PM
    Thanks, using website on laptop but still can`t see it.
    Google Chrome.

    Just used Edge and it`s OK, Chrome must be the problem.
  • ScratchyCat
    ScratchyCat Posts: 25 Forumite
    10 Posts
    Thank you for looking into this. Much appreciated.
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