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Distance selling regulations - Car Refund in full, or can they keep money

beno2k7 · 2025-03-25 10:55:51

Hello I recently paid for a car (It is new, it had a good saving from RRP). Manufacturer-approved dealer etc. £500 reservation fee on a credit card. £31500 Bank Transfer. I have not seen the car, never visited the dealership, only spoke over the phone, only seen stock images of the car. So I know this is a distanced sale.…

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Aylesbury_Duck Posts: 15,716 Forumite

27 March at 4:31PM edited 27 March at 4:32PM

Maybe small claims court is the route here? Or at least the threat of it might stir a different response, and if it doesn't, take it court.

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