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Online vs Mobile Banking

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Hi. Can anyone recommend any banks that still specialise in online banking? i.e. using tools such as a web browser, email, SMS, etc.

I am finding that most mainstream banks are moving towards mobile banking where, their websites don't display properly on a small screen, email / SMS messaging is being replaced by app based push notifications, etc.

I understand that this is the way everything is going but there are still people who can not have, or choose not to have, the facility to use mobile banking.

Thanks in advance.

Comments

  • grumpy_codger
    grumpy_codger Posts: 996 Forumite
    500 Posts Name Dropper Photogenic
    edited 3 March at 5:34PM
    yvor8z6k said:
    I am finding that most mainstream banks are moving towards mobile banking where, their websites don't display properly on a small screen...
    I understand that this is the way everything is going but there are still people who can not have, or choose not to have, the facility to use mobile banking.

    I don't understand... If they/you don't want to use a mobile, what's the problem with not showing properly on a small screen? Do you mean that you want to use a mobile, but only with a browser, not an app?

  • Mum161111
    Mum161111 Posts: 255 Forumite
    100 Posts First Anniversary
    edited 3 March at 5:18PM
    I don't know if this is relevant at all but I don't use apps because I find I struggle with my eyesight and, my experience with apps, is that you cannot enlarge the print instantly to see it more easily.  I used a magnifying glass (as well as my prescription glasses) but gave up as it was much easier to use online banking where it is very easy to enlarge the prin as the display allows this.

    If I am out I can use my mobile 'phone but it is always a struggle to read without a magnifying glass so it is much more awkward unless the print can, easily, be enlarged.
  • sausage_time
    sausage_time Posts: 1,468 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    My Samsung has a magnifier app built in - other brands probably have similar. 

    I just tried it on a few banking apps and it worked just great.  Here it is on this page as an example.


    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
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  • GeoffTF
    GeoffTF Posts: 2,026 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 3 March at 7:01PM
    I do not have much trouble using Santander's online banking with a 24" 1920x1080 screen, which is pretty much standard nowadays. When I have Santander and another window side by side, Sandi can get in the way, but Santander has improved that recently. Unfortunately, webpages seem to be hogging more and more screen, so I will probably have to upgrade to a bigger higher resolution monitor eventually. Using two or even three monitors is now becoming commonplace for people who keep lots of documents open.
  • Yorkie1
    Yorkie1 Posts: 12,014 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Lloyds website seemed OK when I used it last week (I usually use their app).

    Used the chat bot to try to close an account, it wasn't successful (its responses were clear, it's just that I couldn't do it without actions from Lloyds), and it then flagged the chat up to a customer service advisor within not too long, to resolve the issue. It was quite late one evening, so I was impressed by that.
  • SiliconChip
    SiliconChip Posts: 1,823 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I use apps for most of the banks I have accounts with (a few are app only) but I also use their websites:
    Current
    • Nationwide
    • Santander
    • Metro
    • Halifax
    • Barclays
    Savings in addition
    • Yorkshire BS
    • Marcus
    • Coventry BS
    • Post Office
    • Tesco
    Credit cards in addition
    • Co-op
    • Pulse
    • Amex
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