New Open reach box 10cm X 12cm required on house

AndyPK

https://www.ofcom.org.uk/phones-and-broadband/switching-provider/switching-broadband-provider/

AndyPK

The OR engineer came today.  (was meant to be connected today)

The pull rope to my house in the manhole was trapped under the new duct.  (I think he could have cut it, and tried to use it myself, but anyway). 

He did the work inside the house and run the fibre along the outside of the wall. 

Just got to get the road people out again, to dig up the manhole, fit a bigger one and then pull the fibre to my house

He said not being able to reconnect copper was causing a lot of problems, particularly those with long drives and old houses converted to flats, and they should reconsider it

AndyPK

Well by 7 May then had actually got the fibre to my house.

And today, then connected it up!  

And after a router reset, it worked! 

QrizB

Congratulations!

butterflymum

@AndyPK, in case you aren't aware of it, see https://www.vodafone.co.uk/broadband/auto-compensation-hbb and in particular the part when a service is not activated on original date.