Online cheque deposit.

I am a carer for my Mom and as she's not digital she gives me the money for her groceries in a cheque from time to time.

Due to her age she doesn't always bear hard on the cheque, this particular one will not go through the photo process part.

I'll take it in later this week but as its been 'declined' (wrong word) by Nat West and Santander, should I take it to one of those?

It will be fine at a counter but I wasn't sure if say I took it to Nationwide for instance they would not pass it in the end due to it failing the online attempt.
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Comments

  • ChirpyChicken
    ChirpyChicken Posts: 1,241 Forumite
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    Over counter will be fine I am sure 
  • Over counter will be fine I am sure 
    Thankyou. So failing the online attempt doesn't somehow put a block/marker on it?
  • sausage_time
    sausage_time Posts: 1,387 Ambassador
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 6 June at 12:49PM
    Over counter will be fine I am sure 
    Thankyou. So failing the online attempt doesn't somehow put a block/marker on it?
    Would not imagine so.  The app failed to read the cheque, so nothing should be logged.  It wasn't a bad cheque (out of date, words and digits mismatch), it simply could not be read.  Let us know the outcome in case others hit this issue, thanks!
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • [Deleted User]
    [Deleted User] Posts: 0 Forumite
    100 Posts Name Dropper
    edited 6 June at 12:49PM
    Over counter will be fine I am sure 
    Thankyou. So failing the online attempt doesn't somehow put a block/marker on it?
    Would not imagine so.  The app failed to read the cheque, so nothing should be logged.  It wasn't a bad cheque (out of date, words and digits mismatch), it simply could not be read.  Let us know the outcome in case others hit this issue, thanks!
    Thanks, will do.
  • Keep_pedalling
    Keep_pedalling Posts: 20,388 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Has your mother put a lasting power of attorney in place? If not that is something she really should do, so you can help manage her finances should lose the capacity to do so.
  • [Deleted User]
    [Deleted User] Posts: 0 Forumite
    100 Posts Name Dropper
    edited 14 January at 9:52AM
    Has your mother put a lasting power of attorney in place? If not that is something she really should do, so you can help manage her finances should lose the capacity to do so.
    No, neither of us are keen on it tbh.

    Mentally she's fine but physically she can't do a lot.

    Going digital would solve so much but there is no chance!
  • tetrarch
    tetrarch Posts: 310 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Why don't you write the cheque and get your Mum to just sign it with a liquid ink pen. This should solve the illegibility issue

    Regards

    Tet
  • tetrarch said:
    Why don't you write the cheque and get your Mum to just sign it with a liquid ink pen. This should solve the illegibility issue

    Regards

    Tet
    I have thought about that, tbh I thought that might be less likely to go through if it looks obvious its 2 different people writing.

    Thanks though, I might try it next month.
  • wmb194
    wmb194 Posts: 4,737 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 6 June at 12:49PM
    tetrarch said:
    Why don't you write the cheque and get your Mum to just sign it with a liquid ink pen. This should solve the illegibility issue

    Regards

    Tet
    I have thought about that, tbh I thought that might be less likely to go through if it looks obvious its 2 different people writing.

    Thanks though, I might try it next month.
    It’s never been an issue, it’s the signature that matters.
  • Keep_pedalling
    Keep_pedalling Posts: 20,388 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 6 June at 12:49PM
    Has your mother put a lasting power of attorney in place? If not that is something she really should do, so you can help manage her finances should lose the capacity to do so.
    No, neither of us are keen on it tbh.

    Mentally she's fine but physically she can't do a lot.

    Going digital would solve so much but there is no chance!
    I was recommending you do this not for the current situation but for the future when through illness or accident she looses mental capacity. It certainly made my life a lot easier when my mother lost hers and once that happens it is too late to put one in place. 
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