Vodafone PAYG1 is now PAYG £2 - Rip-off

Emmia

zagfles said:

Frozen_up_north said:

Emmia said:

If you're actually using £1 or £2 a day, it is  cheaper to have a contract than remain on PAYG. 

Not everyone wants a contract, the alternative is a pay monthly where you are in charge of the amount paid. Examples include GiffGaff and 1P Mobile. Both have plans from £6/month.

Yup especially people who "don't read the texts properly" as they may end like this OP:

https://forums.moneysavingexpert.com/discussion/6576077/6400-mobile-bill-for-6-day-honeymoon/

PAYG with sensible use of bundles are usually cheaper and far safer than contracts. 

That happened as that OP (like this OP) failed to read text messages and had also failed to limit their data plan spend.

An expensive mistake.

zagfles

Emmia said:

zagfles said:

Frozen_up_north said:

Emmia said:

If you're actually using £1 or £2 a day, it is  cheaper to have a contract than remain on PAYG. 

Not everyone wants a contract, the alternative is a pay monthly where you are in charge of the amount paid. Examples include GiffGaff and 1P Mobile. Both have plans from £6/month.

Yup especially people who "don't read the texts properly" as they may end like this OP:

https://forums.moneysavingexpert.com/discussion/6576077/6400-mobile-bill-for-6-day-honeymoon/

PAYG with sensible use of bundles are usually cheaper and far safer than contracts. 

That happened as that OP (like this OP) failed to read text messages and had also failed to limit their data plan spend.

An expensive mistake.

Yes so pretty daft to suggest a contract to someone who doesn't always read every word of marketing drivel they're sent which might contain changes to terms. Someone like that might make a mistake like enable data on a ship or something else incredibly stupid and then get lectured on how careless and irresponsible they are when they get a massive bill. 

Phones4Chris

Try READING my posts again, I've highlighted key remarks you obviously didn't understand or chose to ignore -

From my OP -
"I've had several texts from Vodafone since 11th December, half of them trying to flog me a pay monthly plan, but nothing specifically mentioning the change of £1 a day going to £2 on PAYG1."

From my next reply -
"Secondly, as a typically low user on Vodafone, Big Bundles are not something of regular interest, only occasionally when I'm away for a few weeks. BUT I don't consider "Your current Pay as you go 1 plan is £2 a day for 50MB of data and unlimited minutes and texts." that's stuck in the middle of a promotion for Big Bundles adequate notice about the change in the tariff ESPECIALLY when it's first appearance in such a text is on the day the price actually went up! It certainly is NOT 30 days notice.

The whole point of my post was to alert others that may not have realised the tariff has had a 100% increase in price, many people have their preferences set to not get Big Bundle or similar promotional texts, and the number of people I've encountered that haven't registered an account so don't have an email address where they can be notified I find surprising.
Providers (Vodafone in this case) have no excuse for not sending a Specific email (where they have such details) and Text that a Tariff is changing AND giving the requisite 30 days notice.

Finally, I don't need lectures on how profitable or otherwise PAYG may be to any given provider, there are many people on many different PAYG deals AND providers need to remember if they treat PAYG customers badly it won't endear them to take some sort of monthly deal if their usage pattern changes enough to warrant it."

And from my previous reply -
"The phone is on 24/7, there were no previous texts on the price rise and as already mentioned no email either.
As you have no idea about my usage or signal requirements/availability, I do not need you to tell me whether I should change, and that doesn't change my view that it's a rip-off nor the fact I didn't get 30 days notice. Endof."

Finally, If you don't read and understand plain English, then don't post, or go back to school and learn to read properly before incorrectly  criticising others.

Emmia

zagfles said:

Emmia said:

zagfles said:

Frozen_up_north said:

Emmia said:

If you're actually using £1 or £2 a day, it is  cheaper to have a contract than remain on PAYG. 

Not everyone wants a contract, the alternative is a pay monthly where you are in charge of the amount paid. Examples include GiffGaff and 1P Mobile. Both have plans from £6/month.

Yup especially people who "don't read the texts properly" as they may end like this OP:

https://forums.moneysavingexpert.com/discussion/6576077/6400-mobile-bill-for-6-day-honeymoon/

PAYG with sensible use of bundles are usually cheaper and far safer than contracts. 

That happened as that OP (like this OP) failed to read text messages and had also failed to limit their data plan spend.

An expensive mistake.

Yes so pretty daft to suggest a contract to someone who doesn't always read every word of marketing drivel they're sent which might contain changes to terms. Someone like that might make a mistake like enable data on a ship or something else incredibly stupid and then get lectured on how careless and irresponsible they are when they get a massive bill. 

Fundamentally people need to read the text messages/emails that their provider sends. That is the case whether on a PAYG or a monthly contract.

If people don't bother on the basis "it's just spam"... (especially when they're not in the UK)
then they are really responsible for the charges due.

Before Christmas I got on the Eurostar from London to Amsterdam. During that journey I received three separate text messages, one for when I was travelling through France, one for travelling through Belgium, and a final one when I entered the Netherlands. 

I currently have a contract which includes European roaming - so all of those countries are included. In the past when I did not have this, I used to turn my data off and only turn it on when WiFi was available to avoid an unwanted bill/charges when I was in the EU.

savergrant

From that link;
We’ve given all impacted customers 30 days’ notice giving you the right to leave your agreement. If you want to exercise your right to leave, you’ll need to tell us within that 30-day period. If no action is taken within the 30-day period, the new Pay as you go 1 charge will take effect from 10 December 2024.

It might be worth asking vodafone HOW they gave 'all impacted customers' 30 days' notice and checking back through your initial paperwork to see what they specify there as adequate notice. It may be that your agreement with them allows them to give you notice by posting information on their website....

zagfles

Emmia said:

zagfles said:

Emmia said:

zagfles said:

Frozen_up_north said:

Emmia said:

If you're actually using £1 or £2 a day, it is  cheaper to have a contract than remain on PAYG. 

Not everyone wants a contract, the alternative is a pay monthly where you are in charge of the amount paid. Examples include GiffGaff and 1P Mobile. Both have plans from £6/month.

Yup especially people who "don't read the texts properly" as they may end like this OP:

https://forums.moneysavingexpert.com/discussion/6576077/6400-mobile-bill-for-6-day-honeymoon/

PAYG with sensible use of bundles are usually cheaper and far safer than contracts. 

That happened as that OP (like this OP) failed to read text messages and had also failed to limit their data plan spend.

An expensive mistake.

Yes so pretty daft to suggest a contract to someone who doesn't always read every word of marketing drivel they're sent which might contain changes to terms. Someone like that might make a mistake like enable data on a ship or something else incredibly stupid and then get lectured on how careless and irresponsible they are when they get a massive bill. 

Fundamentally people need to read the text messages/emails that their provider sends. That is the case whether on a PAYG or a monthly contract.

If people don't bother on the basis "it's just spam"... (especially when they're not in the UK)
then they are really responsible for the charges due.

Which for PAYG will be the max of the credit they have on their phone, probably a few £. With a contract it could be thousands. So suggesting a contract to someone who's already said they don't read everything they ever get sent is a pretty irresponsible suggestion. 

In any case PAYG with bundles is usually cheaper, nobody with any sense pays more than about £10 a month for their mobile usage, except if they have unusual requirements or if they have no home broadband. Some rip-off contracts are something like £21 a month 

Before Christmas I got on the Eurostar from London to Amsterdam. During that journey I received three separate text messages, one for when I was travelling through France, one for travelling through Belgium, and a final one when I entered the Netherlands. 

I currently have a contract which includes European roaming - so all of those countries are included.

Why are you getting texts telling you what you already know? No wonder people ignore them. 

In the past when I did not have this, I used to turn my data off and only turn it on when WiFi was available to avoid an unwanted bill/charges when I was in the EU.

Why would you turn data on to use wifi? I turn wifi on to use wifi and leave data off if I want to use wifi rather than mobile data. That is the responsible approach to avoid data charges. Of course the phone will prefer wifi if both are on, but if there was a glitch in the wifi and you had mobile data on, it would use mobile data and you'd then get a massive bill and a lecture from sanctimonious people about how irresponsible you are. 

Emmia

*typo only used WIFI when available. 

We disagree.

Frozen_up_north

Phones4Chris said:

Too many mobile operators seem to think they can get away without giving notice on PAYG these days, we had "3" Data Reward changes last year.

Chris can I put the network perspective?

There are users who have an "emergency" spare phone with a PAYG SIM, in the past for little cost you could top up the SIM with perhaps £10, make a call every 2 or 3 months and have several years worth of potential use. The luxury has more or less disappeared, the last one I had was a 3 SIM used in a remote burglar alarm that was good for many years for a single top-up. If you can find a working O2 Classic PAYG SIM, that may still be the case.

Networks cost money to install and maintain, it comes as no surprise they aren't interested in customers who want to pay little for the availability of their networks.

For the price of a couple of pints of beer a month you can have unlimited UK calls, European roaming, and a small amount of data, all without a contract... or for the price of 3 pints, quite a lot of data, what is not to like?

zagfles

Emmia said:

*typo only used WIFI when available. 

We disagree.

See sometimes people make mistakes in what they read, or what they write, or what buttons they press on their phone, perhaps because they've misread it, or missed important info in an email which appears to be about something else, or perhaps they've read incorrect info, for instance they should enable data to use wifi. 

zagfles

Frozen_up_north said:

Phones4Chris said:

Too many mobile operators seem to think they can get away without giving notice on PAYG these days, we had "3" Data Reward changes last year.

Chris can I put the network perspective?

There are users who have an "emergency" spare phone with a PAYG SIM, in the past for little cost you could top up the SIM with perhaps £10, make a call every 2 or 3 months and have several years worth of potential use. The luxury has more or less disappeared, the last one I had was a 3 SIM used in a remote burglar alarm that was good for many years for a single top-up. If you can find a working O2 Classic PAYG SIM, that may still be the case.

Networks cost money to install and maintain, it comes as no surprise they aren't interested in customers who want to pay little for the availability of their networks.

For the price of a couple of pints of beer a month you can have unlimited UK calls, European roaming, and a small amount of data, all without a contract... or for the price of 3 pints, quite a lot of data, what is not to like?

Even if a network aren't interested in a particular type of customer they should still treat them with respect and give them adequate notice of change in a clear timely email/letter/text spelling out the changes, rather than the politician's trick of trying to bury bad news in other stuff hoping no-one notices. 

They did similar last time they changed PAYG1, I raised a thread on it, they reduced the daily data from 500MB to 50MB Vodafone PAYG1 changes — MoneySavingExpert Forum but AIRI there was no specific mention of the massive reduction in daily data, just new terms which said 50MB instead of 500MB, it would be easy to miss 500 going to 50 or it could easily be assumed to be a typo as anyone can make a typo.