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UKPC *final reminder* please help!

245

Comments

  • eddz22
    eddz22 Posts: 24 Forumite
    10 Posts Name Dropper
    I spoke with the manager at wickes and he said they are not responsible for the car park and cannot waive anything, I asked for details of the management of the retail car park aswell and was told that they don’t know. Went to tools tiles and asked them the same questions manager said cbre are the managing agents but that’s all the information he has.

    so what is my next step? Email wickes customer relations/ head office 

    email cbre?

    find out more information on the landlord of the retail park?

    email ukpc?
  • eddz22
    eddz22 Posts: 24 Forumite
    10 Posts Name Dropper

    Springfield Road Retail Park
    Hayes, UB4 0UP

    DESCRIPTION

    The park extends to 57,550 sq. ft with occupiers including PureGym, Wickes, Farmfoods, Wren Living, Topps Tiles and Screw Fix. This is a strong bulky goods scheme positioned in a prominent and highly visible location along the busy A4020.

    USE CLASS

    A1

    OWNERSHIP

    CBRE Investors for West Midlands Pension Fund

    PARKING

    177
  • Gr1pr
    Gr1pr Posts: 12,229 Forumite
    10,000 Posts First Anniversary Photogenic Name Dropper
    Looks like you contact CBRE by email and see what transpires,  especially if that pension company are the landowner 
     ( the businesses are almost always tenants so have little say in the management of the retail parks   )
  • eddz22
    eddz22 Posts: 24 Forumite
    10 Posts Name Dropper
    Okay so I think I’ve found who owns/manages the car park and all signs point towards cbre.

    Can anyone give me information as to what to write to them maybe a template?
  • eddz22
    eddz22 Posts: 24 Forumite
    10 Posts Name Dropper
    Just found cbre has offices across the country, which office should I email London or Birmingham? And do I send to straight to the head of office I find someone in particular like the property manager for example?
  • Nellymoser
    Nellymoser Posts: 2,100 Forumite
    1,000 Posts Third Anniversary Name Dropper
    There is no template for complaints.
    Have a look at what others have written in
    Successful complaints about private parking tickets - how to get them cancelled!
  • eddz22
    eddz22 Posts: 24 Forumite
    10 Posts Name Dropper
    Okay thanks Nellymoser I will have a look and find something that suites best . 

    which department should I email my complaint as there are so many ?
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    eddz22 said:
    Just found cbre has offices across the country, which office should I email London or Birmingham? And do I send to straight to the head of office I find someone in particular like the property manager for example?
    Why not ring the 0800 number on that sign and ask those questions of whoever answers?
  • eddz22
    eddz22 Posts: 24 Forumite
    10 Posts Name Dropper
    Keith thanks mate will do in the morning. Just in the process of writing my letter, do I give my name on the letter as it is written on the final reminder or not ?
  • Gr1pr
    Gr1pr Posts: 12,229 Forumite
    10,000 Posts First Anniversary Photogenic Name Dropper
    Just use your correct name,  dont complicate these matters,  add a copy anyway 
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