The Top Regular Savers Discussion Thread

Kim_13

Slinky said:

Slinky said:

Hanley, my attempt to validate the application failed, currently number 2 in the queue on their phoneline, where I've been for about 15 minutes. If you're ahead of me, please hurry up!

Having spoken with Hanley, they've raised a ticket with their IT people as I'm not the only one who is getting an error message when trying to validate the application, and they can't work out why at the moment.

Is that the validating nominated account part or later than that, when you’d be expecting to have a reference number come up?

fuzzzzy

Hanley RS online account

Just opened this account today with a £300 debit card payment. They have just emailed me to say I need to e-mail ID - documents and a selfie holding the ID documents. I usually pass the electronic verification with account openings and rarely get asked for ID so not a process I am familiar with. I'm not keen on supplying ID by e-mail. The e-mail is encrypted. Is it a secure way to supply ID by replying and attaching to an encrypted e-mail?

WillPS

fuzzzzy said:

Hanley RS online account

Just opened this account today with a £300 debit card payment. They have just emailed me to say I need to e-mail ID - documents and a selfie holding the ID documents. I usually pass the electronic verification with account openings and rarely get asked for ID so not a process I am familiar with. I'm not keen on supplying ID by e-mail. The e-mail is encrypted. Is it a secure way to supply ID by replying and attaching to an encrypted e-mail?

Replying to the email directly - not secure.

Replying via a trusted third party messaging portal, i.e. Mimecast - secure.

tiptoe_mouse

I've had a Halifax Regular Saver for years, and every year on maturity the balance has been transferred to my Instant Saver account, and the regular saver has renewed automatically. However, I've logged into the Halifax app today and the following message popped up:

Your Regular Saver

Your Regular Saver account term ends soon. Your account will then change into an Everyday Saver.

Check out our range of products and best rates we have available for you.

I've just been on the phone with them, and spoken to someone who seems to think that this won't happen, but that an Everyday Saver account will be opened instead for the maturity balance, with the Regular Saver renewing automatically. She didn't instill me with great confidence as she appeared to be reading from this webpage https://www.halifax.co.uk/savings/fixed-term/regular-saver.html which says something slightly different.

Has anyone else had this message, and if so, what actually happened to your account(s)? I'd pop into my local branch to ask, but it's now closed down 😔.

surreysaver

I've had a Halifax Regular Saver for years, and every year on maturity the balance has been transferred to my Instant Saver account, and the regular saver has renewed automatically. However, I've logged into the Halifax app today and the following message popped up:

Your Regular Saver

Your Regular Saver account term ends soon. Your account will then change into an Everyday Saver.

Check out our range of products and best rates we have available for you.

I've just been on the phone with them, and spoken to someone who seems to think that this won't happen, but that an Everyday Saver account will be opened instead for the maturity balance, with the Regular Saver renewing automatically. She didn't instill me with great confidence as she appeared to be reading from this webpage https://www.halifax.co.uk/savings/fixed-term/regular-saver.html which says something slightly different.

Has anyone else had this message, and if so, what actually happened to your account(s)? I'd pop into my local branch to ask, but it's now closed down 😔.

An Everyday Saver gets opened when you open the Regular Saver. If you don't want your Regular Saver to roll over, you need to close the Everyday Saver when it's opened.

allegro120

tiptoe_mouse said:

I've had a Halifax Regular Saver for years, and every year on maturity the balance has been transferred to my Instant Saver account, and the regular saver has renewed automatically. However, I've logged into the Halifax app today and the following message popped up:

Your Regular Saver

Your Regular Saver account term ends soon. Your account will then change into an Everyday Saver.

Check out our range of products and best rates we have available for you.

I've just been on the phone with them, and spoken to someone who seems to think that this won't happen, but that an Everyday Saver account will be opened instead for the maturity balance, with the Regular Saver renewing automatically. She didn't instill me with great confidence as she appeared to be reading from this webpage https://www.halifax.co.uk/savings/fixed-term/regular-saver.html which says something slightly different.

Has anyone else had this message, and if so, what actually happened to your account(s)? I'd pop into my local branch to ask, but it's now closed down 😔.

Halifax
My last renewal was in March, so I'm not up to date, but can say that I've never received such messages in my app.  I always get a letter that explains what's going to happen (i.e money transfered to EA account and RS will roll over), and that's what always happen.  I suspect whoever composed this message aren't familiar with this product.

allegro120

jameseonline said:

Anybody got a Newcastle Regular Saver maturing soon?

I got an email recently explaining it will change to an Easy Saver, which is fine but what I don't understand is why the email shows BOTH a monthly rate AND a yearly rate for the account.

I contacted them via Instagram they seem to suggest instructions being given?

Tried contacting them again they now saying they won't talk about account specifics over social media, I'm like I'm not talking about transaction history or anything 😌

I have mine maturing on Saturday, I will be closing it on Friday morning so I can receive funds before it turns into an Easy Saver.  

Born2Save_3

WillPS said:

Born2Save_3 said:

Hanley BS recent Regular Savers

Specifically :

1 Year Online Smart Saver (TAR10)

1 Year Branch Smart Saver (TAR09)

I don't see anything in the summary terms or the general terms conditions that prohibit having both accounts.  Or does anyone have information to the contrary ?

Of course the challenge is how to open the Branch version by post or remotely in some way.

Has anyone found the Summary Terms as a pdf or similar for either/both of these accounts ?  When I opened the online account from being logged in, only the FSCS pdf was found, the others were missing (404).

This is also an RS that requires deposits to be made or there will be consequences if missing 3 or more months in total over the term.  In the event of missing 3 or more months contributions, would HEBS actually do what they state.

Anyone successfully opened both? I'm travelling to Stoke for work next week so will give it a go in person unless I'm deterred from doing so  

Just called Hanley.

Told can have only 1 account of each type,  Online is type TAR10 and branch is type TAR09. So had confirmed that is perfectly OK to have both online and branch at same time and fully fund every month (unlike MHBS).

I opened and did my first transfer for £300 yesterday, without satisfying COP, after 4pm and it is not showing in Hanley as of just now.  Hanley's intermediary bank is Lloyds. Lloyds collects together all transfers to Hanley up to ~4pm and sends on the Hanley next morning. It's the date that Lloyds states in this batch that Hanley takes as the date of credit.

Above is what I was informed by Hanley person on phone.

Aidanmc

allegro120 said:

jameseonline said:

Anybody got a Newcastle Regular Saver maturing soon?

I got an email recently explaining it will change to an Easy Saver, which is fine but what I don't understand is why the email shows BOTH a monthly rate AND a yearly rate for the account.

I contacted them via Instagram they seem to suggest instructions being given?

Tried contacting them again they now saying they won't talk about account specifics over social media, I'm like I'm not talking about transaction history or anything 😌

I have mine maturing on Saturday, I will be closing it on Friday morning so I can receive funds before it turns into an Easy Saver.  

I'm the same, will closure be processed and funds received same day?

savethepandas

Scottish Building Society - Proof of Identity

My application, which was received by SBS on 13th October, was returned to me on Monday, with a covering letter stating that I had not provided a List A - Proof of Identity document. Also included was a list of acceptable proofs of identity reference SBS556.POIC.3.12.0523, still specifying a HMRC letter was acceptable.

I had provided a HMRC letter dated June 2025 (List A) and a Halifax statement (List .

I phoned up (Monday) stating I had provided an item from List A - the HMRC letter. Matter was being looked into and they would phone back. Several 'still looking into it' phone calls later, I received a call back this afternoon, postal applications MUST HAVE PHOTO ID as proof of identity.

Passport photo page emailed to savingsonline@SCOTS.CO.UK
rest of the stuff to be posted back by their second class prepaid envelope.