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The Top Regular Savers Discussion Thread

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  • 35har1old
    35har1old Posts: 2,133 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 10 September 2025 at 7:07PM
    Kim_13 said:
    WillPS said:
    OrangeBlueGreen said:
    Section62 said:
    Darlington BS  - regular saver maturities.

    Apparently Darlington have a long-standing glitch in their online system which means online withdrawal requests to nominated accounts with certain external sort codes are likely to fail - Santander sort codes being an example.

    The suggested work-arounds are either to send a secure message requesting the withdrawal, or changing your nominated account to one which isn't affected.  Barclays, HSBC, and LBG were suggested as ones which aren't affected.

    I went with the second option as the secure message will only be actioned when someone gets around to it, whereas changing the nominated account is something the user can action, and only needs to be done once.  That said, the nominated account amendment process is also glitchy, which might need a phone call/secure message to get sorted.
    I absolutely hate when organisations have an internal issue and then put the onus on customers to sort it, or put customers in a position where they are potentially inconvenienced. Very poor. 
    Offering two workarounds for a problem, one of which is viable for everyone, is not putting the onus on the customer.

    There's a reality that bugs take to fix - customer service teams are ethically and legally compelled to provide good customer outcomes. Both options advised offer far better outcomes than waiting an unknown amount of time for the issue to be fixed.

    The only piece I don't understand is why they couldn't submit the message to the correct department themselves, but there probably is a good reason for that.
    It’s still onus on the customer in that the issue is not of the customer’s making (unless Darlington were to explicitly state which sort codes are the issue at application and the customer still chooses to open an account and to nominate a particular account knowing it is affected.) Both workarounds are just that and require the customer to take action beyond the expected log in and request closure of the matured account.

    I would be less negative about it had they communicated the issue to everyone and provided a comprehensive list of accounts that could be used without issue. I would want to use either Nationwide, NatWest or Chase, but all of these would be a lottery as things stand.
    Nationwide sames to have a few issues at the moment
    Carried out a few transactions yesterday none of which where showing in the statement the last transaction has yet to be sent
  • 35har1old
    35har1old Posts: 2,133 Forumite
    1,000 Posts Third Anniversary Name Dropper
    liamcov said:
    chris_the_bee said:
    trickydicky14 said:
    schiff said:
    Monmouth
    Posted my application and £500 cheque for the Branch RS by FCP on Friday 29/8. Received acknowledgement and pass book last week with a start date of 3/9 but the cheque has still not been cleared! Unfortunately the waiting £500 has been in a no interest current account.

    I think being able to get round the rules and not having to go to a branch to open this account I would be happy to lose a few days interest on my £500. And I think you could have opened the account without sending a cheque. 
    trickydicky14 said:
    schiff said:
    Monmouth
    Posted my application and £500 cheque for the Branch RS by FCP on Friday 29/8. Received acknowledgement and pass book last week with a start date of 3/9 but the cheque has still not been cleared! Unfortunately the waiting £500 has been in a no interest current account.

    I think being able to get round the rules and not having to go to a branch to open this account I would be happy to lose a few days interest on my £500. And I think you could have opened the account without sending a cheque. 
    Monmouth
    Yes, I successfully opened mine by adding "to be funded by bank transfer once account is open" to the top of the application form.
    Me too, although on checking the product webpage for my records, it now states:


    Not suitable for you if:

     FileCross red circlesvg - Wikimedia Commons  You want to open this account over the phone, via the MonBS app or by post.


    So they may have recently added that after getting a flurry of postal claims??

    Those terms have always been on the account 

  • 35har1old
    35har1old Posts: 2,133 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 10 September 2025 at 7:22PM
    Section62 said:
    Bob2000 said:
    friolento said:
    Bob2000 said:
    flaneurs_lobster said:
    Bob2000 said:
    MonBS APP EXCLUSIVE  RS 7%

    Would MonBS close the account  because of non-app use?
    If it were any other building society then I would say "No way" but..... 
    Well l thought  I'd contact the people who would know but in the end decided  to get in touch with Monmouthshire instead!

    What did they say?
    Just had a read of the message sent from Monbs. Said you don't need the app once opened as you can use/see your transactions online. BUT the guy did say if you delete the app they MAY close the account.
    Interesting... as there was nothing I saw in the T&C's saying you had to keep the app active as a condition of holding the account, nor anything saying they could close the account if you deleted the app.

    And given how flaky the app seems to be, requiring non-deletion wouldn't seem to be a reasonable condition.
    Perhaps they are going down the app verification route to gain access to there online portal in the future
  • Bobblehat
    Bobblehat Posts: 1,111 Forumite
    Eighth Anniversary 1,000 Posts I've been Money Tipped! Name Dropper
    35har1old said:
    flaneurs_lobster said:
    happybagger said:

    Given that they gave notification of an incoming reduction of this account to 4.85% some time ago, it's disappointing the email doesn't say as such
    Disappointing? That's borderline misleading, and at best sly and underhand, not to mention that timetabled rate cut.

    And it's a poor rate regardless of the cut.
    As soon as you ask for more information the rate reduction is highlighted at the top of the page
    If you are implying that as being "open", then why don't YBS mention the rate cut in the email, either specifically, or even generally?
    Compiler of the RS League Table.

    Being nosey... How many Regular Saver accounts do you have? — MoneySavingExpert Forum
  • 35har1old
    35har1old Posts: 2,133 Forumite
    1,000 Posts Third Anniversary Name Dropper
    friolento said:
    Stargunner said:
    poshrule_uk said:
    My HSBC regular saver finishes today. Will it be quicker to get my funds if I message them today to close my account?
    My HSBC RS matured today Checking in the app this morning it has become a PREF REG SAVER paying 1.3% interest. The £115 interest had been added and I transferred all the funds to my HSBC Advance account and then withdrew them.
    I will use the online chat later today to close the account. 

    Mine has also turned into a PREF REG SAVER but I am unable to transfer anything out of this account
    What system where you using to view account ? Laptop or App

  • 35har1old
    35har1old Posts: 2,133 Forumite
    1,000 Posts Third Anniversary Name Dropper
    clairec666 said:
    Bridlington1 said:

    Monmouthshire BSRegular Saver Issue 4CUnlimited3.40%V£0£350
    Monmouthshire BSRegular Saver Issue 5CUnlimited3.40%V£0£350
    Monmouthshire BSRegular Saver Issue 6CUnlimited3.40%V£0£350
    Monmouthshire BSRegular Saver Issue 7CUnlimited3.40%V£0£350
    I'm noticing that these are far lower than Monmouthshire's current offering. Any idea whether they started at a decent rate and dropped off, or has the rate stayed fairly stable in line with the base rate? (Just trying to second guess what might happen with the current 6% and 7% accounts - although as both have unlimited withdrawals I can just pull the money out if they slash the rate too much.)
    One of the recent ones started up at 6% and matured at 4.9% 
    The recent ones sort of put a question mark as to why the reduction took place the reduction was beyond what the BOE had reduce the rate by 
  • happybagger
    happybagger Posts: 1,225 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 10 September 2025 at 7:43PM
    Bridlington1 said:

    In addition they've announced the following cuts to their savings rates:
    ...
    AccountOld rateNew rateDate




    Suffolk BS Online 1 Year Variable Rate Regular Saver (30.09.2025) 4.75%4.60%01/10/2025


    Odd for them to say this account will reduce on 1/10, given that it matures the day before anyway
  • Bridlington1
    Bridlington1 Posts: 4,406 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    happybagger said:
    Bridlington1 said:

    In addition they've announced the following cuts to their savings rates:
    ...
    AccountOld rateNew rateDate




    Suffolk BS Online 1 Year Variable Rate Regular Saver (30.09.2025) 4.75%4.60%01/10/2025


    Odd for them to say this account will reduce on 1/10, given that it matures the day before anyway
    They haven't announced this account changing rate, apologies, I shall amend the offending post.
  • Money_Grabber13579
    Money_Grabber13579 Posts: 4,480 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    35har1old said:
    nomorekids said:
    topyam said:
    Just noticed Monmouthshire exclude Northern Ireland
    That's bad, discriminatory even, poor NI savers
    Ni saver holding 1 app regular and 2 6% regular savers
    Did you use an NI address for the application, or do you have access to a non-NI address? When I put in my NI address, they rejected it saying I wasn’t a UK resident before then deciding it was because it went against their policy of EWS only.
    Northern Ireland club member No 382 :j
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