The Old Regular Savers Discussion Thread 28/12/24-29/1/26

Kim_13

happybagger said:

@Bridlington1
MHBS have withdrawn their Fixed Term RS 30/09/26 (5.8% fix) AND their Ltd Edn Branch RS 04/11/26 (6% fix)
https://mhbs.co.uk/savings-information/current-interest-rates-for-withdrawn-products/

No replacements shown.

I had an email from them the other day about the upcoming maturity (30/11) and saying that options would be given about two weeks before. It would be nice if this included some sort of replacement for maturing accounts.

friolento

Another Principality maturity today, now I have 5 issue 4, alongside 2 issue 3. All my maturity instructions were given online, and I always selected the option which takes the max £200 first deposit into issue 4, and the remainder paid to my external current account. Today's payment has, as usual, arrived before 10 am. Great service from Principality.

moi

Kim_13 said:

moi said:

 ...branch/post Melton BS Regular Saver 5...

 it has been reported to be possible to withdraw by secure message/phone without posting in the passbook...

Bridlington1 said:

I've made a few withdrawals from Melton by phone and secure message...

Does the new Melton BS website still have secure messages? I didn't have the old platform, but can't see messages anywhere now. Maybe they stopped them, or maybe I'm being blind! 🫣 🙈
  
"Help & Support" in the portal just leads to the general website page www.themelton.co.uk/help-and-support . I also looked for secure messages under the top right initials & signpost icons, to no avail.

happybagger

moi said:

Does the new Melton BS website still have secure messages? 

I haven't found any method of secure messaging.
I have found them to be excellent calling by phone in the past though.

Kim_13

It looked as though it is now possible to request withdrawals yourself online, so perhaps they have taken the view that it is no longer needed.

I'd prefer they put it back though, as a) Some customers prefer to have a record of everything rather than communicating by phone and b) A non-urgent issue that could have been resolved by secure message may be adding to the phone queue when another customer actually needs to speak to someone.

nottsphil

Kim_13 said:

It looked as though it is now possible to request withdrawals yourself online, so perhaps they have taken the view that it is no longer needed.

I'd prefer they put it back though, as a) Some customers prefer to have a record of everything rather than communicating by phone and b) A non-urgent issue that could have been resolved by secure message may be adding to the phone queue when another customer actually needs to speak to someone.

The lack of quote meant I had to search on the previous page, but I'm still none the wiser as to which of the half a dozen building societies mentioned there you are referring to. 

moi

nottsphil said:

Kim_13 said:

It looked as though it is now possible to request withdrawals yourself online, so perhaps they have taken the view that it is no longer needed.

I'd prefer they put it back though, as a) Some customers prefer to have a record of everything rather than communicating by phone and b) A non-urgent issue that could have been resolved by secure message may be adding to the phone queue when another customer actually needs to speak to someone.

The lack of quote meant I had to search on the previous page, but I'm still none the wiser as to which of the half a dozen building societies mentioned there you are referring to. 

It was from the last 2 posts, after I asked about Melton BS's website (Regular 5)

trickydicky14

Please Please Please put a ref at the start of a post it saves so much time and takes seconds to do.

Kim_13

trickydicky14 said:

Please Please Please put a ref at the start of a post it saves so much time and takes seconds to do.

I usually do but forgot on this occasion. Apologies.

Newly_retired

I am pleased to report another Principality 4 account opened, on maturity of an Issue 3. I now have 3 Issue 4, despite being refused at the previous attempt. I think I chose option 2 this time, and left it till yesterday. So £200 in the new account, and the rest into my current account ready for transfer onward. 
So now I will have accounts maturing in February, one in March and one in May.