The Old Regular Savers Discussion Thread 28/12/24-29/1/26

allegro120

ForumUser7 said:

Aidanmc said:

Very efficient service from Loughborough regarding application for 1yr Super Saver.

Application emailed at 10am, just received notification of deposit details.

lucky you! Wonder why mine is taking, comparatively, so long 

Loughborough
Just a thought. Could it be because head office is distributing e-mail applications to branches and some deal with them quicker than others?

I opened 1yr Super in branch.  Arrived 30 minutes earlier and joined the queue to report my arrival for appointment.  it took 20 minutes for 2 members of staff to deal with 2 customers in front of me.  I've asked if they can update my existing 2 passbooks whilst I'm waiting for my appointment (I wish I didn't) - one passbook consumed 5 minutes of their time and the other one was returned to me at the end of my appointment with handwritten update.  From what I understood they have serious issues with IT system.  Staff looked overwhelmed and stressed.  I'm just thinking if they had to deal with e-mail applications they would prioritise dealing with customers at the branch. 

RosieRooBear

Loughborough 1 Year Super Saver 

Emailed mine and my husband’s application forms yesterday morning at 10:15am and 10:30 respectively, both accounts opened this afternoon around 3:30pm

ashteadgirl

RosieRooBear said:

Loughborough 1 Year Super Saver 

Emailed mine and my husband’s application forms yesterday morning at 10:15am and 10:30 respectively, both accounts opened this afternoon around 3:30pm

Do you fulfill both loyalty and postcode requirements??? Wondering whether any loyal customers outside postcode areas have managed to open one??? TIA

happybagger

I spoke to them by phone yesterday. They confirmed they changed the requirements "last week" to allow existing members out of area to apply, in addition to locals

Only non-locals who are not existing customers are now excluded 

Aidanmc

ashteadgirl said:

RosieRooBear said:

Loughborough 1 Year Super Saver 

Emailed mine and my husband’s application forms yesterday morning at 10:15am and 10:30 respectively, both accounts opened this afternoon around 3:30pm

Do you fulfill both loyalty and postcode requirements??? Wondering whether any loyal customers outside postcode areas have managed to open one??? TIA

Yes, no problem now. I've only been a customer since Feb 25 and i dont even live in England

Dizzycap

mon3ysav3r said:

Just received a letter from Coventry BS, I am one of fifty people to win 1000 pounds in the Coventry BS Loyalty Regular Saver (3) prize draw, happy days, anyone else?

CONGRATULATIONS! Delighted to hear that someone on MSE has won    Enjoy!   

My winners letter has obviously got delayed in the post!  - JJ 

1stTimer

My principality 6 month RS matured today. I asked for a new one to be set up so £200 has been moved there. I am unable to see what account the remaining 1231.79 has been paid too? Yes I know I should have taken a note of my instructions but I assumed I would get an email confirmation.

Is there normally a delay on the funds transfer if I chose for it to be paid to another bank?

Gers

1stTimer said:

My principality 6 month RS matured today. I asked for a new one to be set up so £200 has been moved there. I am unable to see what account the remaining 1231.79 has been paid too? Yes I know I should have taken a note of my instructions but I assumed I would get an email confirmation.

Is there normally a delay on the funds transfer if I chose for it to be paid to another bank?

Your money will appear in your nominated account today.  I had two Principality accounts mature on 16th and had the money on the 17th. 'New' accounts opened immediately.

Bigwheels1111

1stTimer said:

My principality 6 month RS matured today. I asked for a new one to be set up so £200 has been moved there. I am unable to see what account the remaining 1231.79 has been paid too? Yes I know I should have taken a note of my instructions but I assumed I would get an email confirmation.

Is there normally a delay on the funds transfer if I chose for it to be paid to another bank?

Mine arrived around 16.00pm.
So don’t panic yet.
Because deposits & payments go via Barclays Bank if I remember correctly, it takes longer.

flaneurs_lobster

1stTimer said:

My principality 6 month RS matured today. I asked for a new one to be set up so £200 has been moved there. I am unable to see what account the remaining 1231.79 has been paid too? Yes I know I should have taken a note of my instructions but I assumed I would get an email confirmation.

Is there normally a delay on the funds transfer if I chose for it to be paid to another bank?

No, happens on maturity date. Think my last one showed around 10am?

Annoyingly, Principality send me a letter inviting me to choose options for my maturing account (with summary leaflets for each optional new account apart from the one I actually want to choose), another confirming my choice, and a third after the event confirming it's happened. This latter, at least, has the bank account funds were transferred to.

If you've found the secret to turning this paper deluge off please let us know.