I already paid

Justhelpmeplease

Just record a “notice of debt recovery - unpaid parking charge £170”.  The date of contravention says 09/05/19.  My wife made two parking errors at this time in different car parks and I initially ignored both fines but they continued to rise so I paid them off.  I have searched through my online banking and found a payment to Parkingeye Ltd in November 2020 for £197.  I’m sure this is covering both fines but the letter today is claiming I haven’t paid one.  The letter is from DCBL (direct collection bailiffs Ltd).  They say I haven’t paid 14 days to pay?  Is this some sort of scam?  I’m 100% sure I’ve paid.  I haven’t made contact yet in case this leaves me open on some way to confirm I accept the letter.  Any advice anyone?

Justhelpmeplease

Sorry, that should say just received 

DE_612183

who is the letter from?

can you post a re-dacted version?

it could be a scam or a last ditch attempt to get some money before the 6 years run out on it.

Justhelpmeplease

Please see the attached 

DE_612183

go to the newbies thread and follow steps - believe the instruction is to ignore debt collectors, but not if you get a court letter - think this will time out next year anyway...

Nellymoser

£197 seems high for 1 pcn back in 2019. I take it you don't have the original pcns now?

Justhelpmeplease

Nellymoser said:

£197 seems high for 1 pcn back in 2019. I take it you don't have the original pcns now?

No I don’t have any of the original stuff any more.  I either let one fine go up and up as I remember ignoring them and then maybe it rose to £197 or I paid for both fines together and it came to £197.  I’m hoping I paid both together and used one reference number so the other still looks outstanding and that’s where this one has popped up from.  I’m just guessing though really.

Coupon-mad

I'm so sad you paid anything. You didn't need to. £197 makes no sense for a PCN (they don't increase to £197) but it's too late to get that money back.  What a shame.

This one times out on the 6 year mark so it should be easy to push it over that line. Use delaying tactics by replying by email but VERY slowly (just after the deadline they give) to the letters asking for one piece of evidence.

Maybe start just before Xmas by showing the £197 payment and say that "this PCN was paid". That'll delay them.

Ask for one thing then when you get the next reply, email again and ask for another thing or ask another question.

DO NOT PAY. Regardless of their replies.

DO NOT PHONE THEM.

Save the '30 day hold' tactic for the last reply to DCB Legal once the 6 year limitation deadline is about a month off. Do not mention the fact it's nearly timed out. No tipping them off to look!

Same as this thread:

https://forums.moneysavingexpert.com/discussion/6572701/parking-ticket-dcbl

We assume you/the car park aren't in Scotland.

Justhelpmeplease

Coupon-mad said:

I'm so sad you paid anything. You didn't need to. £197 makes no sense for a PCN (they don't increase to £197) but it's too late to get that money back.  What a shame.

This one times out on the 6 year mark so it should be easy to push it over that line. Use delaying tactics by replying by email but VERY slowly (just after the deadline they give) to the letters asking for one piece of evidence.

Maybe start just before Xmas by showing the £197 payment and say that "this PCN was paid". That'll delay them.

Ask for one thing then when you get the next reply, email again and ask for another thing or ask another question.

DO NOT PAY. Regardless of their replies.

DO NOT PHONE THEM.

Save the '30 day hold' tactic for the last reply to DCB Legal once the 6 year limitation deadline is about a month off. Do not mention the fact it's nearly timed out. No tipping them off to look!

Same as this thread:

https://forums.moneysavingexpert.com/discussion/6572701/parking-ticket-dcbl

We assume you/the car park aren't in Scotland.

Hi, it was in England and I paid Parking Eye Ltd but the DCB letter mentions G24.  I think at some point Parking Eye passed it to them but it was so long ago now I can’t remember what the letters said.  Thanks so much for the advice, I’ll email in a week or so and tell them I’ve paid and take it from there

1505grandad

"  I’m hoping I paid both together and used one reference number so the other still looks outstanding and that’s where this one has popped up from."

Well ParkingEye and G24 are two entirely different entities so if only one ppc (PE) received both payments.....

Nellymoser

It does say G24, could be you overpaid PE for their pcn, unlikely they would have said or returned any overpayment.
If you want to find out if it's G24 or PE go onto both websites 'Pay my Parking Charge' put in that pcn no on DCBL letter and your reg no, see which company accepts the details and shows an amount due. Though NO PAYING.