Anyone else had their Creation credit card cancelled without explanation?

CliveOfIndia

Embraer190 said:

If they inform the credit reference agency that I chose to close my account, will this have a greater impact on my credit file? 

It makes no difference.  All that's recorded on your credit file is the fact that the account was closed - no-one who looks at your report can tell whether it was you or the lender that chose to close it.

Vicente123

Yes, today. Told me they were moving away from credit card system. 
Been with them for years.

Yattalunga

I have a feeling that not all accounts have been closed (mine has been).  In an answer to my question requesting more details as there had been no communication since the initial letter in December they said 

I can confirm that your account is now closed.

 Please see below this is the email that went out to all customers.

This is part of a wider business decision.  You can still use your Card and it’s benefits until the closure date. You may feel that this is a reflection on how you have managed your account, however as stated in the communication the accounts are being closed under section 14 of the Terms and Conditions of your Agreement which I have provided below. 

I have also seen a version of the closuyre statement that implies an acount woyuld be converted to a Creation Mastercard upon expiry and that the card can continue to be used.  So I feel the "all customers" statement is possibly missleading.

Cell

I opened up a few Flex agreements with them in the last month or two just to keep the account open for as long as possible just for s*ts and giggles. Now I have just £5 left and next month I'll have to pay it and let it go.

Not a great card really, but when combined with IHG one of the best affinity cards around for someone like me who uses hotels regularly.

All good things come to an end though.