Lebara Woeful Service

2

Comments

  • missile
    missile Posts: 11,763 Forumite
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    edited 19 November 2024 at 10:21PM
    whatever you say :-)
    Apple
    Good for you.
    As I said; I can open attachments to emails while connected to Wifi at home. I could open e mail but could not open the attachment (i.e. download) while away from home.
    Lebara told me zip, other than what is posted on their web pages.

    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • d123
    d123 Posts: 8,720 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    missile said:
    Outlook. I can open attachments at home but nowhere else. Lebara does not permit access to download previously read attachments when away from home. A real pain in the azz when I tried to return a package today at the Post Office and could not open the return code attached to an email from Amazon.
    Lebara were less than helpful when I contacted them :-(

    I’ve just opened and read an old Amazon return attachment in my email, using a Lebara SIM card.


    ====
  • missile
    missile Posts: 11,763 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 20 November 2024 at 1:41AM
    Good for you :-)
    I should have said "my" Lebara did not permit "me" access to download. 

    I read post from another Lebara user who reported similar problems. Apparently changing the internet & MMS settings to Lebara is not instant, it can take a day or more for system to update. 

    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • What's the phone/model? 

    It'll be a setting somewhere, trying to save mobile data use (like the setting that only allows app/OS updates over wi-fi).
  • missile
    missile Posts: 11,763 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What's the phone/model? 

    It'll be a setting somewhere, trying to save mobile data use (like the setting that only allows app/OS updates over wi-fi).
    Hi, I think you are correct. Another poster may have found the answer, hopefully in a day or two my Lebara settings for the internet & MMS will work.
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • missile said:
    What's the phone/model? 

    It'll be a setting somewhere, trying to save mobile data use (like the setting that only allows app/OS updates over wi-fi).
    Hi, I think you are correct. Another poster may have found the answer, hopefully in a day or two my Lebara settings for the internet & MMS will work.
    Don't recommend sending pictures via text (MMS) - 45p a pop on Lebara.

    If you can connect to the internet away from your home wi-fi then your APN settings are already working - there's no special extra bit for email attachments (or anything else). it's just data.
  • The issue of a mobile operator blocking attachments is possibly a virus/malware “feature”. Can you not use a VPN to stop the network spying on your connection/emails?

    The email connection should be encrypted, which stops network snooping, but I have come across some email providers that do not use encryption!

    ProtonVPN is very secure and is free.
  • missile
    missile Posts: 11,763 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I lost faith, (perhaps prematurely?) with Lebara and have already changed to a.n.other provider
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • missile said:
    I lost faith, (perhaps prematurely?) with Lebara and have already changed to a.n.other provider

    Understandable. 

    Although I found the Lebara coverage and general service to be good I did have to explain to them how to get my wifi calling working (with help from the nice people at Apple)

    I found Three to have good customer service and when they had their old roaming set up it was great. Saved me a fortune in the USA. 
    Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid


  • missile
    missile Posts: 11,763 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Thanks for your comments.
    Got my new SIM today and no messing about with updating settings :-)
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
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