Lebara Woeful Service

missile

whatever you say :-)
Apple
Good for you.
As I said; I can open attachments to emails while connected to Wifi at home. I could open e mail but could not open the attachment (i.e. download) while away from home.
Lebara told me zip, other than what is posted on their web pages.

d123

missile said:

Outlook. I can open attachments at home but nowhere else. Lebara does not permit access to download previously read attachments when away from home. A real pain in the azz when I tried to return a package today at the Post Office and could not open the return code attached to an email from Amazon.
Lebara were less than helpful when I contacted them :-(

I’ve just opened and read an old Amazon return attachment in my email, using a Lebara SIM card.

missile

Good for you :-)
I should have said "my" Lebara did not permit "me" access to download. 

I read post from another Lebara user who reported similar problems. Apparently changing the internet & MMS settings to Lebara is not instant, it can take a day or more for system to update. 

flaneurs_lobster

What's the phone/model? 

It'll be a setting somewhere, trying to save mobile data use (like the setting that only allows app/OS updates over wi-fi).

missile

flaneurs_lobster said:

What's the phone/model? 

It'll be a setting somewhere, trying to save mobile data use (like the setting that only allows app/OS updates over wi-fi).

Hi, I think you are correct. Another poster may have found the answer, hopefully in a day or two my Lebara settings for the internet & MMS will work.

flaneurs_lobster

missile said:

flaneurs_lobster said:

What's the phone/model? 

It'll be a setting somewhere, trying to save mobile data use (like the setting that only allows app/OS updates over wi-fi).

Hi, I think you are correct. Another poster may have found the answer, hopefully in a day or two my Lebara settings for the internet & MMS will work.

Don't recommend sending pictures via text (MMS) - 45p a pop on Lebara.

If you can connect to the internet away from your home wi-fi then your APN settings are already working - there's no special extra bit for email attachments (or anything else). it's just data.

Frozen_up_north

The issue of a mobile operator blocking attachments is possibly a virus/malware “feature”. Can you not use a VPN to stop the network spying on your connection/emails?

The email connection should be encrypted, which stops network snooping, but I have come across some email providers that do not use encryption!

ProtonVPN is very secure and is free.

missile

I lost faith, (perhaps prematurely?) with Lebara and have already changed to a.n.other provider

oldernonethewiser

missile said:

I lost faith, (perhaps prematurely?) with Lebara and have already changed to a.n.other provider

Understandable. 

Although I found the Lebara coverage and general service to be good I did have to explain to them how to get my wifi calling working (with help from the nice people at Apple)

I found Three to have good customer service and when they had their old roaming set up it was great. Saved me a fortune in the USA. 

missile

Thanks for your comments.
Got my new SIM today and no messing about with updating settings :-)