MRI scan results

GrubbyGirl_2

I think you are being totally unrealistic to think you're entitled to a free scan because of a mistake in the email address.  They still provided you with a quality service for which you have the results.  It's not that they have caused you any harm by the results being a few days late especially as you wouldn't have had the scan in anywhere near that timescale on the NHS.    If you don't pay I am sure a private company will have no problem commencing debt collection and you could end up with a CCJ against you and all the ramifications that will bring particulalry as you're very unlikely to win.  

sheramber

bombom66 said:

sheramber said:

But how long would you wait for the appointment in the first place?

I had to get a referral from my gp for this mri scan and book a appointment ,that took about 6 weeks forget the appointment , i asked how long the results would take several time 2/3 days that is what I was paying for, and I would have paid no problem you don’t pay for something you don’t receive 

But how long would you have waited for an NHS appointment?

Your  got your results, albeit  few days later than expected.

They have deemed that worth £120.

It is unreasonable to expect to payy nothing. 

yYou can suggest an alternative to them but , if they do not accept your offer they can proceed to court to get their money.

bombom66

GrubbyGirl_2 said:

I think you are being totally unrealistic to think you're entitled to a free scan because of a mistake in the email address.  They still provided you with a quality service for which you have the results.  It's not that they have caused you any harm by the results being a few days late especially as you wouldn't have had the scan in anywhere near that timescale on the NHS.    If you don't pay I am sure a private company will have no problem commencing debt collection and you could end up with a CCJ against you and all the ramifications that will bring particulalry as you're very unlikely to win.  

So it’s ok to lie about the email and about my gp then  like I said through the nhs I got my ct scan faster question how long will it take to get my results answer 2/3 days no problem I pay  10 days no thank you il go through nhs I made six calls to them and six calls to my gp trying to get results they was testing for cancer I didn’t sleep while I was waiting for results my solicitor says il be ok 👍

DullGreyGuy

You've ignored what was probably the most important part of my post... the speed difference from referral for an MRI and the MRI happening. 

It's unfortunate that there was an issue with email addresses but a few days there is immaterial generally between the difference of how long a non-emergency MRI takes under the NHS and private. The fact the results of the MRI were to go to a GP rather than a consultant also raises some questions. 

I've been bashing GPs a lot in recent posts... it's a little unfair because they have an exceptionally hard job to do but they are ultimately the jack of all trades, experts of none. I just find too many overstep their boundary rather than referring on to those with deeper knowledge but on a much narrower field.

bombom66

DullGreyGuy said:

You've ignored what was probably the most important part of my post... the speed difference from referral for an MRI and the MRI happening. 

It's unfortunate that there was an issue with email addresses but a few days there is immaterial generally between the difference of how long a non-emergency MRI takes under the NHS and private. The fact the results of the MRI were to go to a GP rather than a consultant also raises some questions. 

I've been bashing GPs a lot in recent posts... it's a little unfair because they have an exceptionally hard job to do but they are ultimately the jack of all trades, experts of none. I just find too many overstep their boundary rather than referring on to those with deeper knowledge but on a much narrower field.

And your ignoring the point 2/3 days is not 10 days regarding the referral like I said I had a ct scan and referral faster on the nhs than the mri process we won’t agree let’s move on I ain’t paying 👍

boobyd

bombom66 said:

TheSpectator said:

Regardless of whats happened you are not entitled to a free MRI. Have you ever made an admin error?

TheSpectator said:

Regardless of whats happened you are not entitled to a free MRI. Have you ever made an admin error?

My point is, I couldn’t get a scan through my GP  fast so I paid myself because I was told 2/3 days rather than going through the nhs ,they have lied about them discovering the mistake ,they have lied about contacting my gp for the email address , I was then sent for a ct scan through the nhs and got the results faster than 10 days  what I should have done is march into my local hospital and demand a mri scan like someone I know on £2020 a month benefits and get it for free 

If you think you could march into a hospital (or you friend) and get an MRI just like that you are mistaken and your friend is embellishing the truth.

EssexHebridean

Nobody is ignoring the point about the results  - but that isn’t the whole story. 

By going private, you pay for a different level of service throughout
- less of a wait for an appointment
- very possibly a nicer environment
- Results back potentially faster 

In fact that third point is probably the least relevant of the lot - results from tests within the NHS do tend to be the thing people wait for, it’s the appointments that take the time in many circumstances.

let us phrase the question a little differently to you - if the private hospital had said that yes, they could do the MRI for you, and yes, they could then get the results back to you in 2/3 days most likely, but the first appointment they could offer you was 10 weeks away, would you still have felt it was worth booking it? 

eskbanker

bombom66 said:
...they’ve made it worse by lying about the email and lying about contacting my gp , they lied because they knew they were in the wrong and should also be punished for lying very unprofessional Iv today got a message from my gp that the email was sent at 12-12 pm as same time I was on the phone to them Iv now asked for a copy of the recorded call as a A request can be made for a copy of the recording under data protection legislation  

bombom66 said:

So it’s ok to lie about the email and about my gp then  like I said through the nhs I got my ct scan faster question how long will it take to get my results answer 2/3 days no problem I pay  10 days no thank you il go through nhs I made six calls to them and six calls to my gp trying to get results they was testing for cancer I didn’t sleep while I was waiting for results my solicitor says il be ok 👍

bombom66 said:
...we won’t agree let’s move on I ain’t paying 👍

I have to say that I really don't think the accusations of lying (whether or not accurate) about the email address are particularly relevant, in that the key issue is the extent to which they breached the contract by failing to adhere to committed timescales, rather than any underlying reasons for that.  However, if you now have legal advice and disagree with what you're being told on here, then the thread would appear to have run its course?

bombom66

EssexHebridean said:

Nobody is ignoring the point about the results  - but that isn’t the whole story. 

By going private, you pay for a different level of service throughout
- less of a wait for an appointment
- very possibly a nicer environment
- Results back potentially faster 

In fact that third point is probably the least relevant of the lot - results from tests within the NHS do tend to be the thing people wait for, it’s the appointments that take the time in many circumstances.

let us phrase the question a little differently to you - if the private hospital had said that yes, they could do the MRI for you, and yes, they could then get the results back to you in 2/3 days most likely, but the first appointment they could offer you was 10 weeks away, would you still have felt it was worth booking it? 

Ct scan through the nhs this is from my nhs app, 16th of April we are referring you for a ct scan, 21st may got my results, thats 5 weeks for the all process not 10 weeks as you say which one would you choose 

TheSpectator

bombom66 said:

EssexHebridean said:

Nobody is ignoring the point about the results  - but that isn’t the whole story. 

By going private, you pay for a different level of service throughout
- less of a wait for an appointment
- very possibly a nicer environment
- Results back potentially faster 

In fact that third point is probably the least relevant of the lot - results from tests within the NHS do tend to be the thing people wait for, it’s the appointments that take the time in many circumstances.

let us phrase the question a little differently to you - if the private hospital had said that yes, they could do the MRI for you, and yes, they could then get the results back to you in 2/3 days most likely, but the first appointment they could offer you was 10 weeks away, would you still have felt it was worth booking it? 

Ct scan through the nhs this is from my nhs app, 16th of April we are referring you for a ct scan, 21st may got my results, thats 5 weeks for the all process not 10 weeks as you say which one would you choose 

But you didn't get a CT scan privately, you got an MRI which, I imagine, would have taken longer on the NHS than the CT you got? That is, even if they offeted it at all, the NHS seem reluctant to go down the MRI route unless they have to.

Begs the question, why did you opt for the MRI privately rather than CT?