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Which broadband provider is better?

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  • forgotmyname
    forgotmyname Posts: 32,928 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Openreach sent messages that it was all connected at the other end and they can bring the appointment forward
    but sadly the Openreach engineer said the only option was to run cables internally.  :(

    Other than that the customer service has been great, maybe a little OTT with the number of texts though, is it
    me or is every company or service going mad with text messages?
    Duplicate texts from BT and Openreach at every stage and my Doctor surgery sending 5 texts to remind me of
    my flu jab that was only a week apart from booking it.

    Anyone got any tips for hiding a single cable around door frames without resorting to the plastic trunking?

    Censorship Reigns Supreme in Troll City...

  • J332
    J332 Posts: 21 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I am in the same dilemma, with Plusnet (broadband only) and they are offering FTTP cheaper than FTTC and can't say when  FTTC will switch off at my address so thus promoting FTTP packages.  MSE comparison tool highlights cheaper FTTP deals with Sky and Vodaphone but I have no experience of them as providers.  Can anyone comment on their reliability/customer service ?
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    The customer satisfaction surveys (Q1 2024) have Sky slightly better than Plusnet with Vodafone down near the bottom with double the complaints of the other two.
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