Zopa Current account

bubieyehyeh

Just got an account, and it seems I can't setup a payee which requires a specific reference to pass the name check. I asked support but there seems no solution, and they weren't aware of account that need more than sort-code and account number to pass the name check. Lots of small building society require a reference in order to pass the name check. Happy to know if there is a work around that support aren't aware of.

Also do standing orders, get sent on the date specified if the date is a weekend or bank holiday (like some banks) or next working day (like legacy banks)

clairec666

bubieyehyeh said:

Just got an account, and it seems I can't setup a payee which requires a specific reference to pass the name check. I asked support but there seems no solution, and they weren't aware of account that need more than sort-code and account number to pass the name check. Lots of small building society require a reference in order to pass the name check. Happy to know if there is a work around that support aren't aware of.

Also do standing orders, get sent on the date specified if the date is a weekend or bank holiday (like some banks) or next working day (like legacy banks)

They weren't aware? That's a major oversight on their part.

Rudyson

I found that out when l funded my Hanley account from Zopa. l thought l'd maybe missed something, but apparently not 

bubieyehyeh

clairec666 said:

bubieyehyeh said:

Just got an account, and it seems I can't setup a payee which requires a specific reference to pass the name check. I asked support but there seems no solution, and they weren't aware of account that need more than sort-code and account number to pass the name check. Lots of small building society require a reference in order to pass the name check. Happy to know if there is a work around that support aren't aware of.

Also do standing orders, get sent on the date specified if the date is a weekend or bank holiday (like some banks) or next working day (like legacy banks)

They weren't aware? That's a major oversight on their part.

That was the 2nd level support person, the 1st level person didn't understand what the problem was.

I'm amazed it not mandatory to support confirmation of payee for accounts that require (what I found is offically called) Secondary Reference Data (SRD). 

Yorkshire building society is the 2nd or 3rd biggest building society and it requires SRD for its accounts if though the reference is often the account number plus two extra digits which always seem to be the same two digits.

 

Zopa seems more like a "toy" bank. 

I tried another building society account that requires SRD due a common sort-code/account number for all customer that failed with an error at verification or telling me the sort code didn't exist.

Absolute shambles.

bertsilver

How do you get the 4.75%, I've put in £500 in the Biscuit and in the access pot, but it still say 3.25%

flaneurs_lobster

bertsilver said:

How do you get the 4.75%, I've put in £500 in the Biscuit and in the access pot, but it still say 3.25%

https://www.zopa.com/help/article/i-have-a-biscuit-bank-account-and-i-can-t-see-the-4-75-aer-in-my-zopa-app-what-sh

FIREDreamer

I put £500 in the current account and got the 4.75% offer. It isn’t a biscuit current account though.

flaneurs_lobster

FIREDreamer said:

I put £500 in the current account and got the 4.75% offer. It isn’t a biscuit current account though.

The branding is very discreet (thankfully) especially if you have their earlier er, colourful debit card.

clairec666

FIREDreamer said:

I put £500 in the current account and got the 4.75% offer. It isn’t a biscuit current account though.

It probably is a biscuit. Even if you don't want it to be a biscuit. Mine wasn't originally a biscuit, but apparently now is, against my will.

Ridiculous name.

friolento

This is the official Zopa position. A tad ambiguous as is often the case with the information they publish.