Incorrect 'Reason for Contravention' on DCBL letters

Coupon-mad

No they aren't saying that.  They mean it didn't cover the time in the car park that day.

Riggsy68

Can someone please advise? I sent my defence form to ClaimResponses.CNBC@justice.gov.uk on the 25th September. I received an auto reply back the same day saying 'Thank you for emailing the Claim Responses Team in the Civil National Business Centre. Please expect a response to your enquiry in 10 days'.
However, today I received an email from them saying it is 'Not Read'. What do I do now? I only have 3 days left to file it. It was marked URGENT, together with the claim number. The attachment was only 4MB.

KeithP

Riggsy68 said:

However, today I received an email from them saying it is 'Not Read'.

That's a bit cryptic. What else did that email say?

Did they not offer any reason for that response?

One could say "who cares whether they've read it or not? A Defence has been filed".
You have filed a Defence and have an email receipt.

Riggsy68 said:

I only have 3 days left to file it.

Why only three days left??

Did you not file an Acknowledgment of Service as suggested in my post on 21 September at 5:55PM?
If not, I suggest you do that now.
You will then have over two weeks to get a Defence filed - notwithstanding you have already filed a Defence.

Gr1pr

Also edit your thread title to something more suitable, like

ECP DCB Legal MCOL Civil court claim 

Riggsy68

KeithP said:

Riggsy68 said:

However, today I received an email from them saying it is 'Not Read'.

That's a bit cryptic. What else did that email say?

Did they not offer any reason for that response?

One could say "who cares whether they've read it or not? A Defence has been filed".
You have filed a Defence and have an email receipt.

Riggsy68 said:

I only have 3 days left to file it.

Why only three days left??

Did you not file an Acknowledgment of Service as suggested in my post on 21 September at 5:55PM?
If not, I suggest you do that now.
You will then have over two weeks to get a Defence filed - notwithstanding you have already filed a Defence.

If I have already filed a defence, is an AoS still necessary?

This is all the email said:

Your message

   To: ClaimResponses.CNBC
   Subject: URGENT - CLAIM L9KF8H1P - Defence attached
   Sent: Wednesday, September 25, 2024 5:42:51 PM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

 was deleted without being read on Friday, October 4, 2024 9:44:27 AM (UTC+00:00) Dublin, Edinburgh, Lisbon, London.

Riggsy68

Shall I attempt to send the defence again, with the suggestion from Gr1pr?

KeithP

Riggsy68 said:
If I have already filed a defence, is an AoS still necessary?

No of course it isn't necessary.

What harm will it do?
It will either give you another fourteen days to sort out this mess, or it won't.

Gr1pr

I am a great believer in following the process, no short cuts 

AOS first, then email the defence, don't expect the CNBC to follow the process if you don't !

kryten3000

If it's "not read" was it sent perhaps as a Pages (MacOS) document or some other unsupported format?

Send it again NOW as a PDF and then call the court on Monday to chase it up.  

In the absolute worst case scenario I have an abridged defence that can be filed on the MCOL site directly but you really don't want to use that unless there is no alternative.  I only ever use it when the deadline has passed but the Claimant hasn't requested a default judgment because it guarantees they can't get one.  

Riggsy68

kryten3000 said:

If it's "not read" was it sent perhaps as a Pages (MacOS) document or some other unsupported format?

Send it again NOW as a PDF and then call the court on Monday to chase it up.  

In the absolute worst case scenario I have an abridged defence that can be filed on the MCOL site directly but you really don't want to use that unless there is no alternative.  I only ever use it when the deadline has passed but the Claimant hasn't requested a default judgment because it guarantees they can't get one.  

It was sent as a PDF. I will however send it again.