Euro car parks, hire car, appeal rejected. POPLA appeal drafted, feedback appreciated

Bexx9

Grizebeck said:

Yes it's spot on. It's all you need. Anything else muddles the mind

That's fair, I understand. I think I'm a little apprehensive because if it goes to a back and forth between me and ECP I can't bring up anything new, right? So in my head it makes sense to include more just in case.

Coupon-mad

Bexx9 said:

Grizebeck said:

Yes it's spot on. It's all you need. Anything else muddles the mind

That's fair, I understand. I think I'm a little apprehensive because if it goes to a back and forth between me and ECP I can't bring up anything new, right? So in my head it makes sense to include more just in case.

Remove the first, second and last photos then.  Show no evidence of a readable sign. And remove this as it shows knowledge of what 'match day' means:

"The PCN was issued on 24th August 2024 which was a match day as Wrexham beat Reading 3-0. "

Bexx9

Coupon-mad said:

Bexx9 said:

Grizebeck said:

Yes it's spot on. It's all you need. Anything else muddles the mind

That's fair, I understand. I think I'm a little apprehensive because if it goes to a back and forth between me and ECP I can't bring up anything new, right? So in my head it makes sense to include more just in case.

Remove the first, second and last photos then.  Show no evidence of a readable sign. And remove this as it shows knowledge of what 'match day' means:

"The PCN was issued on 24th August 2024 which was a match day as Wrexham beat Reading 3-0. "

Have done, thanks.

I have changed the signage section to this to count for the adjusted photos:

There was no contract nor agreement on the 'parking charge' at all. It is submitted that the driver entered the car park, the entrance to which had and still has insufficient signage at the entrance. Not all entrance signs are suitably placed to be read from the distance of the driver of an approaching car, especially whilst manoeuvring round a corner immediately after exiting a busy town centre roundabout, immediately arriving at the car park entrance, which is the case at this site.

 

Pictures 1-4 below show at the entrance there is no other signage placed so that it is readable by drivers without their needing to look away from the road ahead, as per BPA COP Appendix B. The photos also show that despite selecting two different bays, the signs are not visible from either as they are sporadically and sparsely placed and not immediately obvious.

 

It is vital to observe, since 'adequate notice of the parking charge' is mandatory under the PoFA Schedule 4 and the BPA Code of Practice, some signs in the car park do not clearly mention the parking charge. Large areas of this site are unsigned and there are no full terms displayed - i.e. with the sum of the parking charge itself in large lettering - at the entrance or exit either, so it cannot be assumed that a driver drove past and could read a legible sign, nor have parked near one.

Does strategy have any part to play in this? The rejection letter is dates 21/11/24 so 28 days for a POPLA appeal would be 19/12/24. Do I wait until nearer the time to submit so they don't have a chance to get their response ready?

Coupon-mad

Good idea. If they are closed or short staffed over Xmas/New Year they might give up.

Bexx9

Okay, I'll set a reminder for a couple days before to send it. Thanks all!

Bexx9

Just started the appeal process and there's a bunch of options to pick as to why I'm appealing, I'm guessing I select that I was not the driver or registered keeper?

Oh it looks like I can select more than one. The 'I was not improperly parked' has a suggestion about the T&Cs so it's thrown me a bit.

KeithP

Bexx9 said:

The 'I was not improperly parked' has a suggestion about the T&Cs so it's thrown me a bit.

It also gives away the driver's identity.

Is there not an 'other' option?

Bexx9

KeithP said:

Bexx9 said:

The 'I was not improperly parked' has a suggestion about the T&Cs so it's thrown me a bit.

It also gives away the driver's identity.

Is there not an 'other' option?

Thank you, I wouldn't have noticed that.

Yes there's an 'other' option, doesn't specify anything just says you need to provide reasons. Should I go with that one since I have several reasons in my appeal?

Coupon-mad

Yep.       

Bexx9

They want my name and address, do I give that?