Trading 212 App Transfers

Does anybody else have problems with their bank holding back transactions paying money into T212?
After recently opening the above cash ISA account, trying to feed it via their App has been really problematic. My current account is with First Direct and although smaller deposits go through without problems, several amounts over £900 have been held back for checks.
I understand the need, but having to call your bank, go through the security system, speak to the fraud dept starts to become tiresome.
You would think that when you've spoken to them once, they would let future transactions process automatically. I've never had this problem before.


Comments

  • sausage_time
    sausage_time Posts: 1,314 Ambassador
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    No issue with RBS (8 transfers on various dates up to 20k ISA limit, largest was £2500).  Are you using the Open Banking transfer method?
    I’m a Forum Ambassador and I support the Forum Team on the Credit Cards and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • Mark_d
    Mark_d Posts: 2,147 Forumite
    1,000 Posts First Anniversary Name Dropper
    I've had issues with Trading 212.  I think they're seen as an international bank.  I have since closed my account with them.
  • No issue with RBS (8 transfers on various dates up to 20k ISA limit, largest was £2500).  Are you using the Open Banking transfer method?
    Yes, I use the recommended method in the app. If it succeeds the transaction is almost instant and T212 message and credit. If it's held, it shows as a withdrawal in the FD app. I then have to wait to be contacted by FD fraud dept, go through the same checks and receive the same advice. It's not even though you're inputting account numbers etc every transaction. Apart from the amount it's automated.
  • wmb194
    wmb194 Posts: 4,560 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Does anybody else have problems with their bank holding back transactions paying money into T212?
    After recently opening the above cash ISA account, trying to feed it via their App has been really problematic. My current account is with First Direct and although smaller deposits go through without problems, several amounts over £900 have been held back for checks.
    I understand the need, but having to call your bank, go through the security system, speak to the fraud dept starts to become tiresome.
    You would think that when you've spoken to them once, they would let future transactions process automatically. I've never had this problem before.
    Using debit cards and the, "instant bank transfer" option via open banking I’ve had absolutely no problems with Halifax and Lloyds and for amounts far larger than £900. You’re not the first poster to say they’ve had problems making transfers to T212 from HSBC/FD.
  • sausage_time
    sausage_time Posts: 1,314 Ambassador
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    There's this thread with challenges using HSBC with Trading 212:

    https://forums.moneysavingexpert.com/discussion/6548982/trading-212-hsbc-say-it-is-a-scam/

    Given FD is part of HSBC, this may be relevant?  Apart from trying a different payment account and/or method, I can't think of an alternative.  If your payments are infrequent you can just to go with it?
    I’m a Forum Ambassador and I support the Forum Team on the Credit Cards and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • dprice8893
    dprice8893 Posts: 66 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 12 September 2024 at 12:12PM
    Yes it's obvious that FD/HSBC are a bit sensitive where Trading 212 are concerned. Probably the backlash from all the fines and criticism with regard to their lax practices on money laundering/fraud.
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