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Shoezone Return

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  • KCJA1989
    KCJA1989 Posts: 94 Forumite
    Eighth Anniversary 10 Posts Name Dropper Combo Breaker
    I returned the shoes to the store in the next town. They couldn't have been nicer and had leas than flattering things to say about the other store or the customer service team, speculating that I should make a complaint. Opted for a refund (as I was given a choice), as I didn't want to go through all of this again.

    Thanks again so much for all of the support. 
  • Ergates
    Ergates Posts: 3,023 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Excellent result!   Shame it took so much effort on your part.
  • KCJA1989
    KCJA1989 Posts: 94 Forumite
    Eighth Anniversary 10 Posts Name Dropper Combo Breaker
    I know, but at least it's done now. I was apprehensive going to the other store, but the two experiences couldn't have been more different. It does make one wonder how often they get away with this. 
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