Tomato Energy (Electric Only Supplier) - Too Good To Be True ?

tlcgrantham

Newbie_John said:

Why did you decide to swap default for EV?
I'm thinking of going the other way round.. as 20:30-22:30 would come more handy.

        Only to get the no exit fee 12 month fix at very low rates for another year through next winter. I also could switch back later if it doesn’t work out cheaper. 

lohr500

Further worrying news regarding TE.

https://elexonexternal.newsweaver.com/924j6pkkru/vrx89vzva8e?lang=en&a=6&p=11335465&t=814254

Here is a copy of the latest Elexon Circular issued today : 

23 May 2025   Further Notice of Default: Tomato Energy Limited (BSC Party ID: MARIGOLD)

What is happening?   At its meeting on 8 May 2025, the BSC Panel found that Tomato Energy (BSC Party ID: MARIGOLD) continues to be in persistent breach of BSC obligations since its last Notice of Default on 7 January 2025.   Tomato Energy had previously been in breach of its BSC obligations for a period greater than six months and the BSC Panel is disappointed with its lack of progress in resolving its issues.   The Panel therefore approved the issuing of a further Notice of Default in accordance with BSC Section H.3.1.1(f).   With Ofgem’s approval, the BSC Panel suspended Tomato Energy’s ability to register further Metering Systems and Balancing Mechanism Units effective from 23 May 2025. This is due to missing its Error and Failure Resolution (EFR) milestones in relation to Settlement Performance and a further decline in its Performance.   The Panel was disappointed to see further BSC issues including a lack of engagement with the Market-wide Half-Hourly Settlement (MHHS) programme and its readiness for MHHS migration, significant material issues identified in the BSC Audit findings, and breaches of Large Estimated Annual Consumption (EAC) / Annualised Advance (AA) thresholds.   The Panel was unanimous in its concern for the wider risk posed by Tomato Energy to the market, noting the potential impacts on other BSC Parties and end consumers. The Panel's decision prevents Tomato Energy from registering any new customers until they can demonstrate clear improvement in meeting obligations under the BSC. The Panel have set out milestones for Tomato Energy to meet before it will consider lifting this suspension. These include significant and consistent improvement to its Settlement Performance, progress in submitting plans to the MHHS Programme, and plans to address its BSC Audit and Large EAC/AA issues.   This notice constitutes notification to the BSC Party of the decisions of the Panel. The Panel noted that nothing in this resolution should be taken as preventing it from deciding at any time to take any further, additional, and different or other steps under Section H3.2.1 of the BSC in relation to the Defaulting Parties.   For previous details, please refer to Elexon Circular EL04186 and the Elexon website.   If you require further information, please contact us via Elexon Support or your Elexon Operational Support Manager (OSM)   Where can I find previous circulars?

QrizB

lohr500 said:

Further worrying news regarding TE:

Not exactly surprising, though.

How long until Tomato's CEO pops up with another "move along, nothing to see here" social media message?

Largs

I've now sent complaint asking for 2 x £40 for no final bill within 6 weeks.  This will be the kiss of death as whenever I do this, they close down and I get nothing.

GingerTim

'lack of engagement' is pretty damning by itself.

MWT

GingerTim said:

'lack of engagement' is pretty damning by itself.

In line with the general feeling a dispassionate observer might get from the way the company seems to conduct business...

Bendo

Think that pretty much is the end. Ofgem unhappy at them for failing to pay their bills and yet, they still fail to pay their bills. Surely only a matter of time now until their supply licence is revoked. 

lohr500

QrizB said:

lohr500 said:

Further worrying news regarding TE:

Not exactly surprising, though.

How long until Tomato's CEO pops up with another "move along, nothing to see here" social media message?

Yes, he does seem to have gone radio silent of late.
Perhaps the legal team have removed the valves from his transmitter and requested he remains off the air until they either climb out of the big hole they have dug for themselves, or fold.  

Newbie_John

So nothing really changes, all it says no new customers any time soon?

For those already on board - that's good news really - if they found them struggling with money they would be shut down, but they just continue preventing their growth until they fix their underlying issues - which is very expected.

I may try to sign up to another deal with Tomato then to extend my current fix for another 12 months.

QrizB

Newbie_John said:

So nothing really changes, all it says no new customers any time soon?

Elecon could kick them out of the market, which would precipitate their failure. Seems they accept that the sums involved aren't enough to warrant that, at least at present.

Ofgem are still deliberating on their provisional order but this won't help Tomato's case there.