Octopus Octoplus free summer energy sessions don't forget to sign up

greenbee

Weirdly mine has gone from showing individual sessions to the total over 15 sessions. As I'm on Agile and prices tend to be low (or it's sunny!) it doesn't add up to much... but I've used over 62kWh over 15 sessions and been credited with over £6 in the same period, so certainly worth doing (unless Agile is negative). 

Lorian

@greenbee scroll all the way down to the bottom of the screen for the detail

greenbee

Lorian said:

@greenbee scroll all the way down to the bottom of the screen for the detail

Thanks! I'd got bored LONG before that. They're all there - it does highlight how solar and Agile minimise the benefit from joining the sessions. But I guess using my solar rather than exporting at these times helps, and the Agile pricing means that's when I'd be prioritising use anyway. Given that my DD is £0.00 and Octopus pays me every month (at least, they have done since March), I don't think I have any complaints about being credited for the very cheap power I've used!

GraceCourt

MeteredOut said:

Can you post a screenshot please?

I went to the app to take the screen shot and... lo and behold! There's another credit, dated 30 October, for £3.22 - but no other response or explanation as yet as to why there are two credits for the same period - first for 6p and second for £3.22 (which is almost exactly what we calculated we were owed in the first place).

But having come back to this thread, it now looks like the 6p was for the Friday session that is referred to above: our credit is shown on the app and each credit doesn't state which session it refers to... ours doesn't look like the other ones above that list the amount of energy and when it was earned.  We weren't aware that we'd been included in any session other than Saturday's 3hr session.

MeteredOut

GraceCourt said:

MeteredOut said:

Can you post a screenshot please?

I went to the app to take the screen shot and... lo and behold! There's another credit, dated 30 October, for £3.22 - but no other response or explanation as yet as to why there are two credits for the same period - first for 6p and second for £3.22 (which is almost exactly what we calculated we were owed in the first place).

There were two sessions, 1 hour on 24/10 and 3 hours on 25/10.

debitcardmayhem

GraceCourt said:

MeteredOut said:

Can you post a screenshot please?

I went to the app to take the screen shot and... lo and behold! There's another credit, dated 30 October, for £3.22 - but no other response or explanation as yet as to why there are two credits for the same period - first for 6p and second for £3.22 (which is almost exactly what we calculated we were owed in the first place).

But having come back to this thread, it now looks like the 6p was for the Friday session that is referred to above: our credit is shown on the app and each credit doesn't state which session it refers to... ours doesn't look like the other ones above that list the amount of energy and when it was earned.  We weren't aware that we'd been included in any session other than Saturday's 3hr session.

The app doesn’t look on the website it does

GraceCourt

Thanks, everybody.

I cannot tell a lie - I suddenly realised on Friday that Octopus was giving away a new car on the next day... hence the last-minute rush to participate.

But the app now says Octopus are contacting the winner today by e-mail and phone: the deafening silence suggests we didn't win.

Sigh!

Qyburn

GraceCourt said:

I went to the app to take the screen shot and... lo and behold! There's another credit, dated 30 October, for £3.22 - but no other response or explanation as yet as to why there are two credits for the same period - first for 6p and second for £3.22 (which is almost exactly what we calculated we 

Both the app and the web page give the details but you need to look under "Octoplus" not Balance History.

QrizB

GraceCourt said:

MeteredOut said:

Can you post a screenshot please?

I went to the app to take the screen shot and... lo and behold! There's another credit, dated 30 October, for £3.22 - but no other response or explanation as yet as to why there are two credits for the same period - first for 6p and second for £3.22 (which is almost exactly what we calculated we were owed in the first place).

But having come back to this thread, it now looks like the 6p was for the Friday session that is referred to above: our credit is shown on the app and each credit doesn't state which session it refers to... ours doesn't look like the other ones above that list the amount of energy and when it was earned.  We weren't aware that we'd been included in any session other than Saturday's 3hr session.

I'm glad we've helped you to solve the mystery

cannugec5

I’m pleased with my contribution!