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Comments

  • gpman
    gpman Posts: 1,129 Forumite
    500 Posts Name Dropper
    edited 31 August at 1:16AM

    Cynergy Bank

    "Opening accounts does tend to take a few days in my experience"

    Do you mean your first ever account with Cynergy? If so, you may be correct, as I can't remember. But you do need to obviously need to pass their ID checks, set up a nominated account, get set up online, etc. so it may do.

    But once you are up & running online, opening new accounts is almost instant in my experience, although the application confirmation screen suggests it could take a few hours to get an email progress report. My experience is the email is sent immediately and confirms the account has been opened. Maybe I'm just lucky? You may need to log out and log in again to see the new account added.

    Deposits & withdrawals - Cynergy say it may take up to 2 hours for these, (with a long stop of next working day for withdrawals) but in my experience it is usually 5-15 minutes. Maybe I'm just unlucky if others are seeing this "virtually instant"? Having said that, I've never actually really monitored it. I expect it to take up to 2 hours but happen to notice it it's all complete usually within 5-15 minutes, only because that's how long it takes for me to stumble across it having occurred.

  • gt94sss2
    gt94sss2 Posts: 6,503 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker

    Cynergy Bank

    Thanks, though for some reason I don't seem to be able to forward date withdrawals from their online easy access account - either in the Android app or via online banking.

  • friolento
    friolento Posts: 4,141 Forumite
    1,000 Posts Third Anniversary Name Dropper Photogenic
    edited 31 August at 7:44AM

    neither can I, on the easy access saver. May be it is possible on some of their other accounts

  • friolento
    friolento Posts: 4,141 Forumite
    1,000 Posts Third Anniversary Name Dropper Photogenic

    Cynergy withdrawals are not instant, and it’s also unclear when they process them. I don’t know whether there are daily cut off times, and they do send withdrawals at weekends and bank holidays even though they say they don’t, and these show dated on the next working day. I have just tested this on Saturday, Sunday and today - all 3 withdrawals arrived in my linked current account within a couple of hours but they are all dated Sept 1 in Cynergy.

    I like that Cynergy have an app but I normally need instant, 24x7 access to my easy access savings, so am only using Cynergy as a last resort. Tesco is my current favourite, even if it’s not the absolute top rate account.

  • refluxer
    refluxer Posts: 3,567 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 31 August at 1:19PM

    If that's a Zopa Smart Saver Access pot, are you sure you're not actually getting the normal 2.95% on that ? IIRC, the 1.5% 12 month boost (currently 4.45%) was only available for a limited time in October 2025 (which is why it's coming to an end soon) and I don't remember reading about it being offered again since then, although I might be wrong.

    Zopa pay interest on the same day (date) each month as you first opened the account and I can't see why it shouldn't be available immediately ? If you opened the account on the 31st of a particular month, then that might explain why it's not available until the following day for months that have 30 days although I must admit I've never been sure whether banks do this or whether they simply credit interest on the last day of the month (regardless of the actual date) when opened on 31st.

  • CuparLad
    CuparLad Posts: 256 Forumite
    100 Posts Second Anniversary Name Dropper
    edited 31 August at 1:59PM
  • HillStreetBlues
    HillStreetBlues Posts: 7,022 Forumite
    1,000 Posts Fourth Anniversary Homepage Hero Photogenic

    The issue for me is that it will be paid on the 1st Sep but dated 31st Aug. All my other accounts have the paid & dated date the same.
    I currently have two pots open both at 4.45% and could open another one if needed.

    Zopa.jpg
    Zopa.jpg 404.1K
    Let's Be Careful Out There
  • friolento
    friolento Posts: 4,141 Forumite
    1,000 Posts Third Anniversary Name Dropper Photogenic

    The issue for me is that it will be paid on the 1st Sep but dated 31st Aug

    Why is it an issue?

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