The New Top Easy Access Savings Discussion Area

CuparLad

Middle_of_the_Road said:

So I wonder where previous customers stand?

I held the old Loyalty Saver but closed that last December. I was therefore treated as a "new customer" even though the customer number I was given was the same one that I had before. Suggests "new customer" is anyone who doesn't have an open account with them.

allegro120

CuparLad said:

Middle_of_the_Road said:

So I wonder where previous customers stand?

I held the old Loyalty Saver but closed that last December. I was therefore treated as a "new customer" even though the customer number I was given was the same one that I had before. Suggests "new customer" is anyone who doesn't have an open account with them.

I held the old Easy Access with zero balance for at least 5 years, the account was never closed (it is still opened today).  When Ulster launched Loyalty Saver I had to apply as a new customer, the old customer number didn't work and I thought my account was closed.  I was surprised to see my old account showing on the app with £0.01 balance.

DRS1

Is anyone funding the Ulster Ltd Ed Saver before it appears in their Ulster online or app page?  Is it best to wait for it to appear or will it not appear until it is funded?

BreakingGlass

DRS1 said:

Is anyone funding the Ulster Ltd Ed Saver before it appears in their Ulster online or app page?  Is it best to wait for it to appear or will it not appear until it is funded?

I tried as I mentioned earlier.  Transfer of £1 from Nationwide was rejected and returned.  Will now wait until appears in app.

Sherbertfizz

DRS1 said:

Is anyone funding the Ulster Ltd Ed Saver before it appears in their Ulster online or app page?  Is it best to wait for it to appear or will it not appear until it is funded?

It takes a day or the account to activate.  Funds will be rejected if the account is not appearing online or in the app. I opened one yesterday and funded today.

Futuristic

Got text account opened and tried to send test and rejected as well. Only opened the savings account no bank acc.

topyam

Ulster Bank
Just got an email saying there was a message for me re my account, and I had to go in and view it.
Yet I am a new customer and can't see anything on the app or online yet.

ThePirates

topyam said:

Ulster Bank
Just got an email saying there was a message for me re my account, and I had to go in and view it.
Yet I am a new customer and can't see anything on the app or online yet.

Same here!

DRS1

topyam said:

Ulster Bank
Just got an email saying there was a message for me re my account, and I had to go in and view it.
Yet I am a new customer and can't see anything on the app or online yet.

Same here.

Perhaps tomorrow

allegro120

ThePirates said:

topyam said:

Ulster Bank
Just got an email saying there was a message for me re my account, and I had to go in and view it.
Yet I am a new customer and can't see anything on the app or online yet.

Same here!

I am an old customer so I can read the message It is just a welcome letter. Nothing to worry about.