The New Top Easy Access Savings Discussion Area

10_66

Bridlington1 said:

@soulsaver

Kent RBS Iss83 4.41% appears to have gone NLA.

Replaced by their Easy Access Savings Account Issue 1 at the same rate.

I've just tried opening this account and though they're showing Easy Access Issue 1 prior to logging on, when I'm logged on and go to open accounts, the only version showing is the previous Issue 83.  I've tried another browser, but get the same problem.

janusd

10_66 said:

Bridlington1 said:

@soulsaver

Kent RBS Iss83 4.41% appears to have gone NLA.

Replaced by their Easy Access Savings Account Issue 1 at the same rate.

I've just tried opening this account and though they're showing Easy Access Issue 1 prior to logging on, when I'm logged on and go to open accounts, the only version showing is the previous Issue 83.  I've tried another browser, but get the same problem.

i'm seeing the same as you - it's a bug at their end.... if I were to click on the "I'm a new customer link", then it correctly links to opening Issue 1... but like you say, when logged in, I see Issue 83 as an option (with the £1k min)... I guess it's a case of waiting for them to fix it.

moi

MichaelAP said:

Atom Instant Saver Reward ~ Rate reduction received. Information in the App only at the moment.
Date of change 31 July 2025

Current Rates are 4.75% AER / 4.66% Gross
New Rates are 4.60%AER / 4.51% Gross

Withdrawal Rates remain at 2.50% AER / 2.47% Gross

That's sneaky after they reacted to the May BoE cut by reducing the lower rate, while proactively saying they were keeping the Reward rate the same! West Brom 4 Access 4.65% here we come?

Bobblehat

10_66 said:

Bridlington1 said:

@soulsaver

Kent RBS Iss83 4.41% appears to have gone NLA.

Replaced by their Easy Access Savings Account Issue 1 at the same rate.

I've just tried opening this account and though they're showing Easy Access Issue 1 prior to logging on, when I'm logged on and go to open accounts, the only version showing is the previous Issue 83.  I've tried another browser, but get the same problem.

Ditto .... I'll wait (Little Britain style)

10_66

10_66 said:

Bridlington1 said:

@soulsaver

Kent RBS Iss83 4.41% appears to have gone NLA.

Replaced by their Easy Access Savings Account Issue 1 at the same rate.

I've just tried opening this account and though they're showing Easy Access Issue 1 prior to logging on, when I'm logged on and go to open accounts, the only version showing is the previous Issue 83.  I've tried another browser, but get the same problem.

I've just spoken to someone at Kent Reliance.  I was advised that this new account can only be applied for on the "new platform" (ie, not the 10 digit number, but the user ID), and that applies to all new account issues that become available.  I asked why they weren't migrating existing customers over to the new platform instead and I was told that they are going to be doing this, but they don't know when this will occur, but might be in October.  Apparently, they're going to be sending out an email explaining this.

janusd

10_66 said:

10_66 said:

Bridlington1 said:

@soulsaver

Kent RBS Iss83 4.41% appears to have gone NLA.

Replaced by their Easy Access Savings Account Issue 1 at the same rate.

I've just tried opening this account and though they're showing Easy Access Issue 1 prior to logging on, when I'm logged on and go to open accounts, the only version showing is the previous Issue 83.  I've tried another browser, but get the same problem.

I've just spoken to someone at Kent Reliance.  I was advised that this new account can only be applied for on the "new platform" (ie, not the 10 digit number, but the user ID), and that applies to all new account issues that become available.  I asked why they weren't migrating existing customers over to the new platform instead and I was told that they are going to be doing this, but they don't know when this will occur, but might be in October.  Apparently, they're going to be sending out an email explaining this.

many thanks for making the call. 

I just found on their help pages the Q&A below - so it looks like i'm off to apply as a new customer!

it turns out that when applying for the account as a new customer, once I entered my name and dob, the system recognises that I am already a customer, so I had to confirm existing email and mobile details with OTP codes... new login details (with a username) arrived by email in less than a minute and can now login... I must admit this new online service layout of theirs looks very very basic! 

I’m an existing customer with a User Identification Number and I’m trying to open a Fixed Rate Bond or an Easy Access Savings Account – why am I being asked to register for Online Services again?

Our Fixed Rate Bonds and Easy Access Accounts are now available on our new Online Services system. If you wish to open one of these products, you’ll need to register for our new Online Services by completing our quick, easy registration process.

You’ll still need your existing login details to access any other accounts you may hold, until we can move all products to our new Online Services over time.

janusd

@soulsaver Family BS Online Saver (11) 4.52% is now NLA to new customers.

I did manage to open an account today as an existing customer, but I don't know how long that will be possible for.

KevinG

MichaelAP said:

Atom Instant Saver Reward ~ Rate reduction received. Information in the App only at the moment.
Date of change 31 July 2025

Current Rates are 4.75% AER / 4.66% Gross
New Rates are 4.60%AER / 4.51% Gross

Withdrawal Rates remain at 2.50% AER / 2.47% Gross

They did put it UP from 4.60% to 4.75% in March at a time when interest rates were falling (admittedly having cut it from 4.85% the previous month).

Zaul22

Is the new platform NSS like Charter use?

SaveTheEuro

janusdesign said:

@soulsaver Family BS Online Saver (11) 4.52% is now NLA to new customers.

I did manage to open an account today as an existing customer, but I don't know how long that will be possible for.

I have their Online Saver 9.  It’s still paying 4.6%. I’ve been waiting for a cut the past few weeks but nothing so far.