The New Top Easy Access Savings Discussion Area

flobbalobbalob

This is my chat about the latest Oxbury app v2.0.0 not working.

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flobbalobbalob

I've no idea why they don't revert to the old version. This is not good.

refluxer

I got the Oxbury app v2 update this morning so have updated it and it's working fine on my Pixel 7 Pro on Android 14 - I can now access my accounts, which is cool. Presumably they have been rolling this update out batch-wise.

Rheumatoid

Mine has just updated again and I can now see accounts. It's still on V2 with an update date of 15/7 though.

mebu60

dali21 said:

mebu60 said:

janusdesign said:

Middle_of_the_Road said:

@soulsaver

Hampshire Trust Bank 
Easy access issue 24. 4.9% AER

https://www.htb.co.uk/personal-savings/variable-rate-accounts

HTB Easy Access (Issue 15) (NLA) - rate is changing from 5.15% to 4.90% AER on 22nd August.

On 23 August as I read it:
As an existing customer, we will keep your current rate of 5.15% AER gross variable until 22 August 2024. After this date, the rate on your account will be reduced to 4.90% AER gross variable.

Have you received an email as I can’t find it on their website? I hold this account but haven’t received any notification about this.

Yes, received an email yesterday. They may well be releasing them in batches to mitigate being picked up as potential spam. Always worth a check of your spam folder just in case. 

flobbalobbalob

My Oxbury app now updated to v2.0.1
I am now able to access my account after nearly 3 days . Very dissapointed that they covered this up. It was up to me to contact them to find it was a known problem.

flaneurs_lobster

flobbalobbalob said:

My Oxbury app now updated to v2.0.1
I am now able to access my account after nearly 3 days . Very dissapointed that they covered this up. It was up to me to contact them to find it was a known problem.

Could you not have used a browser to access https://www.oxbury.com/ ?

refluxer

flaneurs_lobster said:

flobbalobbalob said:

My Oxbury app now updated to v2.0.1
I am now able to access my account after nearly 3 days . Very dissapointed that they covered this up. It was up to me to contact them to find it was a known problem.

Could you not have used a browser to access https://www.oxbury.com/ ?

You need the app to authorise the log-in on the website - at least that's the way mine is set up and there doesn't seem to be an alternative way of logging in.

flaneurs_lobster

refluxer said:

flaneurs_lobster said:

flobbalobbalob said:

My Oxbury app now updated to v2.0.1
I am now able to access my account after nearly 3 days . Very dissapointed that they covered this up. It was up to me to contact them to find it was a known problem.

Could you not have used a browser to access https://www.oxbury.com/ ?

You need the app to authorise the log-in on the website - at least that's the way mine is set up and there doesn't seem to be an alternative way of logging in.

Ah, reading further on their website I see that's the case. See why you're peeved.

flobbalobbalob

flaneurs_lobster said:

refluxer said:

flaneurs_lobster said:

flobbalobbalob said:

My Oxbury app now updated to v2.0.1
I am now able to access my account after nearly 3 days . Very dissapointed that they covered this up. It was up to me to contact them to find it was a known problem.

Could you not have used a browser to access https://www.oxbury.com/ ?

You need the app to authorise the log-in on the website - at least that's the way mine is set up and there doesn't seem to be an alternative way of logging in.

Ah, reading further on their website I see that's the case. See why you're peeved.

It's obviously a possible problem with app only accounts. Even though Oxbury was browser based it still depended on a working app to gain access. They told me I would have no access to my account until the app was fixed. Cynergy use an authentication app as well, something to be aware of maybe.