AET for Light Touch £1437 net or gross

michaels

Having transferred from WTC I had assumed that UC was also based on gross income but the month 1 payment shows me it is based on net.

Because of how my pension is calculated, whilst my gross is comfortably over the threshold, £75 PAYE and £215 NI bring it it below the AET.  Does this mean as a couple we will not be on light touch?  I am unable to reduce my pension contributions this tax year.

Thanks

michaels

Hmm - appears that whilst the UC payment is based on NET earnings, AET is based on gross so I may be OK?

Robbie64

UC payments are calculated on net pay but AET is based on gross pay. This is because AET is calculated by reference to both NMW and to x amount of hours worked (apologies, I've forgotten what those hours are). This will always produce a gross figure for AET. To do otherwise (ie base AET on net wages) would penalise people such as yourself who have other sources of income such as a works pension.

Yamor

The one (not so common) exception appears to be 'payroll giving', which according to the regulations would seem to be deducted from earnings for AET purposes.

michaels

Thanks both.  Now to try to get UC to even acknowledge all my journal entries regarding my SIP contributions.

Is there a complaints procedure?

NedS

michaels said:

Thanks both.  Now to try to get UC to even acknowledge all my journal entries regarding my SIP contributions.

Is there a complaints procedure?

So you are making pension contributions to a SIPP and UC are failing to take these into account?

If they've made a decision (incorrectly) not to take them into account, you would request a Mandatory Reconsideration.

If they are simply failing to respond on the topic and have not said that they cannot deduct them, then there is an online complaints form below which will go to the complaints resolution team:

https://makeacomplaint.dwp.gov.uk/

michaels

NedS said:

michaels said:

Thanks both.  Now to try to get UC to even acknowledge all my journal entries regarding my SIP contributions.

Is there a complaints procedure?

So you are making pension contributions to a SIPP and UC are failing to take these into account?

If they've made a decision (incorrectly) not to take them into account, you would request a Mandatory Reconsideration.

If they are simply failing to respond on the topic and have not said that they cannot deduct them, then there is an online complaints form below which will go to the complaints resolution team:

https://makeacomplaint.dwp.gov.uk/

Thanks, we are currently at the no response level.  How long is reasonable for them not to respond to a journal request to let me inform them of SIPP payments, so far I have sent 3 messages, the earliest 2 weeks ago?

NedS

michaels said:

NedS said:

michaels said:

Thanks both.  Now to try to get UC to even acknowledge all my journal entries regarding my SIP contributions.

Is there a complaints procedure?

So you are making pension contributions to a SIPP and UC are failing to take these into account?

If they've made a decision (incorrectly) not to take them into account, you would request a Mandatory Reconsideration.

If they are simply failing to respond on the topic and have not said that they cannot deduct them, then there is an online complaints form below which will go to the complaints resolution team:

https://makeacomplaint.dwp.gov.uk/

Thanks, we are currently at the no response level.  How long is reasonable for them not to respond to a journal request to let me inform them of SIPP payments, so far I have sent 3 messages, the earliest 2 weeks ago?

As this is a somewhat poorly understood topic, I would consider 1-2 weeks max would be reasonable to give you a response.

Have you received your first UC statement yet? If so, have a look at the part towards the bottom that expands out and says If you think we've made a mistake or want to appeal.

By paying you (even if it's £0), they have made a decision about your entitlement, so you can request a Mandatory Reconsideration (MR) and get the ball rolling to resolve. This will then go to a qualified Decision Maker, who should immediately identify and resolve the issue - it's not like this is new to them any more.

Please tag me on any replay if you want me to look/respond as I'm not otherwise getting to check posts regularly atm.

dul50n

NedS said:

michaels said:

NedS said:

michaels said:

Thanks both.  Now to try to get UC to even acknowledge all my journal entries regarding my SIP contributions.

Is there a complaints procedure?

So you are making pension contributions to a SIPP and UC are failing to take these into account?

If they've made a decision (incorrectly) not to take them into account, you would request a Mandatory Reconsideration.

If they are simply failing to respond on the topic and have not said that they cannot deduct them, then there is an online complaints form below which will go to the complaints resolution team:

https://makeacomplaint.dwp.gov.uk/

Thanks, we are currently at the no response level.  How long is reasonable for them not to respond to a journal request to let me inform them of SIPP payments, so far I have sent 3 messages, the earliest 2 weeks ago?

As this is a somewhat poorly understood topic, I would consider 1-2 weeks max would be reasonable to give you a response.

Have you received your first UC statement yet? If so, have a look at the part towards the bottom that expands out and says If you think we've made a mistake or want to appeal.

By paying you (even if it's £0), they have made a decision about your entitlement, so you can request a Mandatory Reconsideration (MR) and get the ball rolling to resolve. This will then go to a qualified Decision Maker, who should immediately identify and resolve the issue - it's not like this is new to them any more.

Please tag me on any replay if you want me to look/respond as I'm not otherwise getting to check posts regularly atm.

Yes I'd have said 1-2 weeks max was reasonable

Unfortunately I'm nearly five months in having asked for mandatory reconsideration of four payment staments online,  by paper CRMR1's with supporting pension contribution evidence and having raised a complaint via the DWP complaints process none of which has illicited anything that I can use to go to an Independent Case Examiner, a tribunal or the Parliamentary Ombudsman

They quite clearly understand that if they don't reply you can't do anything about it in the short term

NedS

dul50n said:

NedS said:

michaels said:

NedS said:

michaels said:

Thanks both.  Now to try to get UC to even acknowledge all my journal entries regarding my SIP contributions.

Is there a complaints procedure?

So you are making pension contributions to a SIPP and UC are failing to take these into account?

If they've made a decision (incorrectly) not to take them into account, you would request a Mandatory Reconsideration.

If they are simply failing to respond on the topic and have not said that they cannot deduct them, then there is an online complaints form below which will go to the complaints resolution team:

https://makeacomplaint.dwp.gov.uk/

Thanks, we are currently at the no response level.  How long is reasonable for them not to respond to a journal request to let me inform them of SIPP payments, so far I have sent 3 messages, the earliest 2 weeks ago?

As this is a somewhat poorly understood topic, I would consider 1-2 weeks max would be reasonable to give you a response.

Have you received your first UC statement yet? If so, have a look at the part towards the bottom that expands out and says If you think we've made a mistake or want to appeal.

By paying you (even if it's £0), they have made a decision about your entitlement, so you can request a Mandatory Reconsideration (MR) and get the ball rolling to resolve. This will then go to a qualified Decision Maker, who should immediately identify and resolve the issue - it's not like this is new to them any more.

Please tag me on any replay if you want me to look/respond as I'm not otherwise getting to check posts regularly atm.

Yes I'd have said 1-2 weeks max was reasonable

Unfortunately I'm nearly five months in having asked for mandatory reconsideration of four payment staments online,  by paper CRMR1's with supporting pension contribution evidence and having raised a complaint via the DWP complaints process none of which has illicited anything that I can use to go to an Independent Case Examiner, a tribunal or the Parliamentary Ombudsman

They quite clearly understand that if they don't reply you can't do anything about it in the short term

Firstly, ask them to confirm that they have referred for a Mandatory Reconsideration. Assuming they have, all you can do is wait for that to happen and for the outcome. Ask when they referred for MR. Unfortunately, waits of 3 months or more are not uncommon.

Once you deem an unreasonable amount of time has lapsed, you can make an official complaint online, or you can contact your MP to hurry the process along, but an MR needs to happen as the next stage in the process.

michaels

NedS said:

michaels said:

NedS said:

michaels said:

Thanks both.  Now to try to get UC to even acknowledge all my journal entries regarding my SIP contributions.

Is there a complaints procedure?

So you are making pension contributions to a SIPP and UC are failing to take these into account?

If they've made a decision (incorrectly) not to take them into account, you would request a Mandatory Reconsideration.

If they are simply failing to respond on the topic and have not said that they cannot deduct them, then there is an online complaints form below which will go to the complaints resolution team:

https://makeacomplaint.dwp.gov.uk/

Thanks, we are currently at the no response level.  How long is reasonable for them not to respond to a journal request to let me inform them of SIPP payments, so far I have sent 3 messages, the earliest 2 weeks ago?

As this is a somewhat poorly understood topic, I would consider 1-2 weeks max would be reasonable to give you a response.

Have you received your first UC statement yet? If so, have a look at the part towards the bottom that expands out and says If you think we've made a mistake or want to appeal.

By paying you (even if it's £0), they have made a decision about your entitlement, so you can request a Mandatory Reconsideration (MR) and get the ball rolling to resolve. This will then go to a qualified Decision Maker, who should immediately identify and resolve the issue - it's not like this is new to them any more.

Please tag me on any replay if you want me to look/respond as I'm not otherwise getting to check posts regularly atm.

After 4 weeks, first response - the HMRC feed fob off.  Messaged again.  May try calling tomorrow - does that work better?