Alliance Parking Fine appeal rejected

Clou00

Hi there all, thanks so much in advance for any help on the following:

parked in an Alliance parking car park, opened the parking app and chose the nearest car park which was ‘Polzeath beach’ but the correct one is ‘sea view.’

parked there 3 times on different occasions, got the 3 fines through all at once. Appealed stating we paid for parking but mistakenly used wrong location on app. This is reply same for all 3:

Site: Sea View Car Park, PL27 6SR

Date of Event: 16th March 2024

We are in receipt of your challenge in relation to the above Parking Charge.

Appeals must be handled in a fair and consistent manner, therefore, in order for us to cancel any Parking Charge; it is necessary for us to find that the Notice was issued in error.

As per the clear and prominent signage at this location ('The Contract'), drivers agree to pay the sum of £100 if 'A valid ticket is not displayed face-up on the dashboard; enabling all of the printed information to be inspected'.

'The Contract' also details that there is an exception for those with a valid mobile session in place.

Had the driver felt that the terms of the contract were unacceptable, they had the option to seek alternative parking. By remaining, the driver is deemed in law to be bound by the terms of 'The Contract'.

Our photographic evidence confirms that a valid ticket was not displayed, and a search of our records confirms that no mobile session was in place for the registration XXXX at this location; therefore, your appeal is declined.

We note that you have submitted evidence of payment; however, said payment is not for this location.

It may be the case that you feel that the charge is unfair; however, there is no legal basis to now reject a charge that the driver has already agreed to pay.

In light of the above, the sum £100.00 is payable by 21/05/2024 or £170 thereafter.

Our internal appeals procedure is now exhausted, our decision is final; therefore no further correspondence other than payment will be addressed or responded to.

Should you disagree with our decision, you may submit an appeal to 'The Independent Appeals Service'; full details are on the rear of this letter.

They’re all on £170 now, couldn’t afford even at £60 each. Any help if anyone thinks I can do anything or if I just need to pay. Thanks so much 🙏 

LDast

Have you read the Newbies/FAQ thread yet? When you appealed, did you (I presume the keeper who the NtKs were addressed to) reveal yourself to also be the driver?

Please show us the front and back of one of the NtKs you received, redacting only your personal data, VRM and PC number. Leave all dates showing.

Clou00

LDast said:

Have you read the Newbies/FAQ thread yet? When you appealed, did you (I presume the keeper who the NtKs were addressed to) reveal yourself to also be the driver?

Please show us the front and back of one of the NtKs you received, redacting only your personal data, VRM and PC number. Leave all dates showing.

Hi, thanks. I did read FAQs yes. When I appealed I just stated we accidentally used wrong location on app, not sure if mentioned explicitly that I was driving. 

Coupon-mad

Clou00 said:

Totally ignore the notoriously aggressive gits at Alliance parking:

https://forums.moneysavingexpert.com/discussion/6452394/alliance-parking-pcn

https://www.trustpilot.com/review/www.alliance-parking.co.uk?page=2

Come back if they try a Court Claim.

DO NOT PAY NOR OFFER THEM MONEY.

KeithP

How can Alliance Parking UK Ltd get away with a statement like this on their PCN?...


Not accepting appeals from the RK eh?

Coupon-mad

Yep - appalling. We've discussed this before about this guy and the games he plays. Links are in my reply above. 

He sends a demand to the keeper telling them they'll be liable after a month but they don't allow them any appeal at all. Classy.

Clou00

Thanks @Coupon-mad for your reply. How likely is it that you get a court summons would you say? We’re in the process of applying for a visa to move overseas and a CCJ would definitely jeopardise that. Thanks so much for your advice. 

KeithP

Clou00 said:

How likely is it that you get a court summons would you say? We’re in the process of applying for a visa to move overseas and a CCJ would definitely jeopardise that. Thanks so much for your advice. 

There is no need for you ever to get a County Court Judgment against you.
The second post of the NEWBIES thread explains that.
And there certainly won't be any summons.

Clou00

Thanks @Coupon-mad and @KeithP. Been diligently studying newbies thread again. Thanks for your kind services. So sorry if it’s under my nose but is there any template for writing to the landowner anywhere and/or any advice on how to find out who they are?

Coupon-mad

Clou00 said:

Thanks @Coupon-mad for your reply. How likely is it that you get a court summons would you say? 

Zero.  Because it's not a criminal case.

You will not get a CCJ either, as long as you follow our advice.

  

Clou00

Alliance Parkings Kev LinkedIn page…

“ There are not many MDs that can say that they have extensive experience in all aspects of their business; therefore, I am proud to say that I am experienced and proficient in the following: Signage design, manufacture & installation | Payment terminal configuration, installation & maintenance | ANPR configuration, installation & maintenance | Enforcement Patrols | Internal Appeals | External Appeals | Litigation (from LBC to CC Hearings) | All aspects of Zatpark configuration.” 

Hmmm. Lol

I’ve done my research and thanks again for creating all the faqs etc. ready to respond to a letter of claim if it comes.