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LycaMobile Users: Had card fraud/attempted card fraud recently?

1356

Comments

  • Out of interest if I contacted my bank in reference to this would they carry out any further investigation? They alerted me to the payment attempt and quickly cancelled the card after a brief online chat.

    Cheers
  • Has well has the PONTOON SPECIALIST payment attempt yesterday I've also had 5 spam phone calls just this morning. 100% Lyca is the problem
  • datz
    datz Posts: 165 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    edited 23 May 2024 at 8:54PM
    MSE_James said:

    A further statement from Lyca

    We have conducted a thorough review, and there is no evidence that confirms there has been any unauthorised access to our systems.

    This statement seems highly dubious in the face of the commentary here and elsewhere (and my own experience).

    I have always had very low expectations of Lyca - but somehow they still manage to disappoint.

  • psamuel
    psamuel Posts: 43 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    extremely careful in using my CC, changed provider to lyca in April, and now multiple transactions of £0.00 placed on my card.
    These were coursera.help
    puppetsinaction
    Pontoon

    then my card was taken for 2 ocado payments totalling £90, luckily i check my transactions each day and immeadiately cancelled my cards.

    9 years and this is the first fraud on my account in that time

    Was it Lyca , who knows, very suspicious tho
  • PHK
    PHK Posts: 2,306 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    After speaking to the bank, its very important that everyone contacts their bank mentioning Lyca. Also, consider complaining to the ICO if you used a virtual card only with Lyca and also Actionfraud. 
  • dave1345
    dave1345 Posts: 38 Forumite
    Sixth Anniversary 10 Posts Name Dropper
    Same for me. Today my bank has told me about an authorisation attempt by Pontoon Specialists on my credit card. I was briefly a Lyca customer earlier this year. I've never had any fraud on this card until now and the same card number for 11 years. There does seem to be a strong link with Lyca.
  • xzsh29
    xzsh29 Posts: 5 Forumite
    First Post Name Dropper
    dave1345 said:
    Same for me. Today my bank has told me about an authorisation attempt by Pontoon Specialists on my credit card. I was briefly a Lyca customer earlier this year. I've never had any fraud on this card until now and the same card number for 11 years. There does seem to be a strong link with Lyca.
    How did you have the same card number for 11 years?
  • psamuel
    psamuel Posts: 43 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    today moved to a new cc which is brand new and now being used for lyca mobile only and nothing else.
    we shall see!
  • the_goon
    the_goon Posts: 1,020 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    I was also a Lyca customer last year, and also have had a fraud attempt on my card to 'Strong Marriage Now'.
    I've cancelled my card now, but it certainly seems Lyca are to blame.
    Check out my Ultimatcher4
  • BHouston12
    BHouston12 Posts: 15 Forumite
    10 Posts
    Hi all,
    Just had 4 transactions made on my bank card (total approx £100). I called the bank who cancelled the card, transactions etc and said they've received a report from Lycamobile saying card details have been stolen.

    Has anyone else had this? If you're on Lyca, it's maybe time to change your payment card.
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