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Does Section 75 cover me for a faulty phone over £100 brought from Amazon Marketplace
gbhxu
Posts: 415 Forumite
in Credit cards
Brought a phone for £170 in January 2023 from Amazon.
Despite it actually being despatched by Amazon, I've only just found out that I brought from an Amazon Marketplace seller and Amazon held their stock.
The phone is faulty. The seller has left Amazon Marketplace. The company is in the process of being struck off.
Does section 75 of CCA protect me and I can therefore make a claim against my CC company?
Despite it actually being despatched by Amazon, I've only just found out that I brought from an Amazon Marketplace seller and Amazon held their stock.
The phone is faulty. The seller has left Amazon Marketplace. The company is in the process of being struck off.
Does section 75 of CCA protect me and I can therefore make a claim against my CC company?
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Comments
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what warranty was with the phone? Do you have an independent report to say that the fault is inherent?0
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In a word. No..gbhxu said:Brought a phone for £170 in January 2023 from Amazon.
Despite it actually being despatched by Amazon, I've only just found out that I brought from an Amazon Marketplace seller and Amazon held their stock.
The phone is faulty. The seller has left Amazon Marketplace. The company is in the process of being struck off.
Does section 75 of CCA protect me and I can therefore make a claim against my CC company?
As you are paying Amazon, to pay retailer.
No debtor creditor link.
Life in the slow lane0 -
Unlikely because you didnt pay the seller directly but you paid Amazon to pass the money onto the seller which breaks the requirement of direct relationships between the debtor, creditor and supplier.gbhxu said:Brought a phone for £170 in January 2023 from Amazon.
Despite it actually being despatched by Amazon, I've only just found out that I brought from an Amazon Marketplace seller and Amazon held their stock.
The phone is faulty. The seller has left Amazon Marketplace. The company is in the process of being struck off.
Does section 75 of CCA protect me and I can therefore make a claim against my CC company?0 -
Surely this is no different to making a S75 claim for a holiday.DullGreyGuy said:
Unlikely because you didnt pay the seller directly but you paid Amazon to pass the money onto the seller which breaks the requirement of direct relationships between the debtor, creditor and supplier.gbhxu said:Brought a phone for £170 in January 2023 from Amazon.
Despite it actually being despatched by Amazon, I've only just found out that I brought from an Amazon Marketplace seller and Amazon held their stock.
The phone is faulty. The seller has left Amazon Marketplace. The company is in the process of being struck off.
Does section 75 of CCA protect me and I can therefore make a claim against my CC company?
You don't directly pay the airline or the hotel
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The holiday scenario depends on how it's structured.gbhxu said:
Surely this is no different to making a S75 claim for a holiday.DullGreyGuy said:
Unlikely because you didnt pay the seller directly but you paid Amazon to pass the money onto the seller which breaks the requirement of direct relationships between the debtor, creditor and supplier.gbhxu said:Brought a phone for £170 in January 2023 from Amazon.
Despite it actually being despatched by Amazon, I've only just found out that I brought from an Amazon Marketplace seller and Amazon held their stock.
The phone is faulty. The seller has left Amazon Marketplace. The company is in the process of being struck off.
Does section 75 of CCA protect me and I can therefore make a claim against my CC company?
You don't directly pay the airline or the hotel
If you book a package, then the package organiser has legal obligations to you, despite subcontracting service provision to other suppliers, and so a s75 claim should be valid.
However, if you use an agent to book a flight, or a hotel, separately, then that does preclude s75 claims.0 -
Correct, if its not a package holiday then you have exactly the same problem using an agentgbhxu said:
Surely this is no different to making a S75 claim for a holiday.DullGreyGuy said:
Unlikely because you didnt pay the seller directly but you paid Amazon to pass the money onto the seller which breaks the requirement of direct relationships between the debtor, creditor and supplier.gbhxu said:Brought a phone for £170 in January 2023 from Amazon.
Despite it actually being despatched by Amazon, I've only just found out that I brought from an Amazon Marketplace seller and Amazon held their stock.
The phone is faulty. The seller has left Amazon Marketplace. The company is in the process of being struck off.
Does section 75 of CCA protect me and I can therefore make a claim against my CC company?
You don't directly pay the airline or the hotel0 -
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