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Virgin Money 12%

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Comments

  • overspender22
    overspender22 Posts: 212 Forumite
    100 Posts Second Anniversary
    Oh gosh I’m stupid… need to transfer it over then 
  • ircE
    ircE Posts: 277 Forumite
    Third Anniversary 100 Posts Photogenic Name Dropper
    I have been told via in-app Live Chat that I am eligible for the 10% bonus rate, and further that I will receive the full 12% across the 12 months. I wish I screenshotted it as it seems to have been wiped when I left the chat!
    I no longer check the forums as regularly as I used to. If you wish to catch my attention please remember to tag me (@ircE) so I get a notification.
  • Rawrzy said:
    So they've not told anyone if they're eligible for the higher rate?
    I tried to get an answer today, they told me my rate is showing as 2.02%. The switching team could confirm i should qualify for the bonus 10% but couldn't confirm when it would show on my account. They did add that there was confirmation going out on the 9th to all who qualify, bit messy. 
  • goatfaced
    goatfaced Posts: 361 Forumite
    Fifth Anniversary 100 Posts Name Dropper Photogenic
    I put my money in today and realised I never set up their app. I don't think it matters, but a few bribes have had logging into the app by a certain date as part of the criteria. 
  • Nasqueron
    Nasqueron Posts: 11,085 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    ircE said:
    I have been told via in-app Live Chat that I am eligible for the 10% bonus rate, and further that I will receive the full 12% across the 12 months. I wish I screenshotted it as it seems to have been wiped when I left the chat!
    If needed, you can send them a DSAR which should include things like chat logs

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • I just communicated with Virgin Money online chat and they have confirmed my current account is now at 12%.
  • ischris85
    ischris85 Posts: 498 Forumite
    Fifth Anniversary 100 Posts Name Dropper

    I messaged Virgin Bank's online chat to confirm the 12% interest rate, but they directed me to contact the switch team for further assistance.

  • Hopefully we will all get this confirmation message on the 9th because there is a lack of information.

    Be nice if a 'you are getting the bonus rate' line was on the account when you look, otherwise you're thinking am I actually getting this or not?
  • ThePirates
    ThePirates Posts: 429 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Will I need to keep my DDs with Virgin after my switch to keep the 12%?
  • sparky0138
    sparky0138 Posts: 586 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Will I need to keep my DDs with Virgin after my switch to keep the 12%?
    https://forums.moneysavingexpert.com/discussion/comment/80789404/#Comment_80789404
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