Everest Double Glazing in administration

Deaner

Why? If you've got a contract with Everest including a detailed specification of the product you've ordered & you're then presented with another contract from Anglian showing a different specification, it's there in black & white. What would a 3rd party report add? Nothing.

What we need to see now are the terms of the contract offered by Anglian including if the supplied goods will be like for like replacements to those ordered from Everest. 

Guest2025

Contact is with Everest … Anglian getting a fee to do the work. And big ? Is if they just install or finish an order would they give you the warranty? Will they make you sign a contract with them? If no warranty or have to re-sign def not breach. As is, it’s on you to contact Anglian & supply contract - and they would then assess whether would do work. They specifically said they wouldn’t be doing all open work.  So you def can argue this is not assuming contracts.  

A subcontract in the realm of construction is essentially an agreement in which a main or primary contractor hires another party, known as the subcontractor, to perform a specific construction-related task (or set of tasks) within the broader project.

Guest2025

You can also argue “not as specified” … you have a detailed contract & if inferior window grade - even lower quality handles - it’s not as specified.  That’s grounds for Section 75. 

Get the tech specs - compare head & dash measurements. You may even be able to argue you went with Everest as prefer an in head trickle vent. 

eskbanker

Deaner said:

Why? If you've got a contract with Everest including a detailed specification of the product you've ordered & you're then presented with another contract from Anglian showing a different specification, it's there in black & white. What would a 3rd party report add? Nothing.

What we need to see now are the terms of the contract offered by Anglian including if the supplied goods will be like for like replacements to those ordered from Everest. 

I suspect that you may be replying to the poster suggesting a third party report, rather than the other one asserting breach of contract, but it would be better to quote whatever you're replying to, or at least make the wording clearer, rather than simply starting a post with 'why?' if it's not in response to the one immediately preceding it.

Deaner

eskbanker said:

Deaner said:

Why? If you've got a contract with Everest including a detailed specification of the product you've ordered & you're then presented with another contract from Anglian showing a different specification, it's there in black & white. What would a 3rd party report add? Nothing.

What we need to see now are the terms of the contract offered by Anglian including if the supplied goods will be like for like replacements to those ordered from Everest. 

I suspect that you may be replying to the poster suggesting a third party report, rather than the other one asserting breach of contract, but it would be better to quote whatever you're replying to, or at least make the wording clearer, rather than simply starting a post with 'why?' if it's not in response to the one immediately preceding it.

Yes, I realised I'd forgot to do that as soon as I posted it! I did try to delete & re-post with no joy...

Guest2025

Deaner said:

Why? If you've got a contract with Everest including a detailed specification of the product you've ordered & you're then presented with another contract from Anglian showing a different specification, it's there in black & white. What would a 3rd party report add? Nothing.

What we need to see now are the terms of the contract offered by Anglian including if the supplied goods will be like for like replacements to those ordered from Everest. 

We got form email from Anglian today which was more you show us your contract and we may talk. 

Deaner

Guest2025 said:

Deaner said:

Why? If you've got a contract with Everest including a detailed specification of the product you've ordered & you're then presented with another contract from Anglian showing a different specification, it's there in black & white. What would a 3rd party report add? Nothing.

What we need to see now are the terms of the contract offered by Anglian including if the supplied goods will be like for like replacements to those ordered from Everest. 

We got form email from Anglian today which was more you show us your contract and we may talk. 

That's how it read to me also. The FAQ's bit on their website link doesn't say anything regarding how existing orders would be completed, using which product etc. But they have clearly stated that they are not going to issue FENSA certificates or sort out any warranty issues for completed Everest installations, directing customers to the warranty insurance provider instead.    

Deaner

I phoned Anglian today who have confirmed the following to me.

Everest customers who's windows haven't gone into production yet will be offered the nearest Anglian equivalent following a further home survey. Where Everest windows were already in production or ready to be fitted etc, they will be completed using these windows as ordered. No confirmation regarding lengths of guarantees.       

Guest2025

I heard back from Resolve & it’s not good for us at least. Saying that if you don’t go with Anglian that’s considered in their view as cancelling the contract (is that legal??) - and as an unsecured creditor you aren’t likely to get any money back.

I replied & asked what do you do if Anglian won’t work with you (since they are refusing to do any remediation work on an incomplete installation) … but suspect it’s queue as an unsecured creditor.  The administrators’ view is they have dealt with the customer side.  

And they confirmed all warranties are kaput   - and it’s up to Anglian whether they warranty the products they install / provide. I suspect on pure installs they won’t - or at least will require a payment for it. 

I feel like we have been totally left in the lurch here. The industry is required to do a 10 year warranty - but it’s not worth paper it’s written on - if you even got that paper. 

lincroft1710

Guest2025 said:

I feel like we have been totally left in the lurch here. The industry is required to do a 10 year warranty - but it’s not worth paper it’s written on - if you even got that paper. 

You can go back in history 50 years or more and you will see that for customers of companies in administration, who have unfulfilled paid for orders, there is rarely a happy ending