Horizon Parking - Tesco. Appeal?

Coupon-mad

Doesn't matter.  Just send that appeal and only tick 'registered keeper' in the online appeals page. Not driver.

Wheelychick

Coupon-mad said:

Doesn't matter.  Just send that appeal and only tick 'registered keeper' in the online appeals page. Not driver.

Thank you. I'll do that

Le_Kirk

Wheelychick said:

Oh, and I tried the email to Tescos CEO and got a reply just telling me to appeal to Horizon. 

Wow, don't Teso want your (and your friends' and family's) business anymore?

Wheelychick

Parking charge notice cancelled.  Thank you

Coupon-mad

Teehee! Easy when you know how!

moin150

It also worked for me! I used the same wording as the others. They responded in 6 days after my online appeal.

lookbook

Coupon-mad said:

Why would you do that if (as is likely with Horizon) you have 100% win by appealing as registered keeper, as long as you DO NOT say who was driving or 'tell the story'?

Lol. Why make life harder for yourself? 

awakekerbz

Hi, can anyone help?  I too sent as advised but have received an email back refusing appeal.  Letter says this.                                     Thank you for your recent correspondence concerning the above referenced Parking Charge.

 

 Review of your Appeal

 

 The Parking Charge was issued lawfully and in full and proper accordance with the Private Parking Sector Single Code of Practice issued by the British Parking Association (the ‘BPA’).

 

There are signs located at the entrance to, and within the car park that state the terms and conditions that apply when parking. 

 

One of the terms and conditions is that vehicles must not exceed the maximum stay period allowed. As this vehicle was found to be parked longer than the maximum period allowed, a Parking Charge was correctly issued.

 

The signs throughout the car park are clear and comply fully with the BPA’s prescribed rules and regulations.  When parking on private land, it is the driver’s responsibility to ensure they adhere to the terms and conditions of the car park concerned.

 

As we have not been provided with the name and a serviceable address for the driver/hirer, under Schedule 4 of the Protection of Freedoms Act 2012, we do have the right, subject to meeting the requirements of the Act, to recover from the Registered Keeper the amount that remains outstanding. We have obtained the name and address of the registered keeper of the vehicle from the DVLA for the purposes of enforcing this charge.

 

Given the above, and whilst we have considered your representations carefully, on this occasion your appeal has been rejected.

  

The Charge Amount and Methods of Payment

 

In good faith, Horizon will hold the charge at the current amount of £40.00  for a further 14 days from the date of this correspondence to allow you further time to pay.

 

Payment of the outstanding charge can be made using our 24-hour payment line: 020 8106 0789 or online at 

 

Alternatively, payment can be made via cheque made payable to Horizon Parking Ltd and posted to Horizon Parking Ltd, Finitor House, 2 Hanbury Road Chelmsford, Essex CM1 3AE

 

Additional Types of Appeal

 

You have now reached the end of our appeals procedure.  Although we have rejected your appeal, the Parking On Private Land Appeals (POPLA) provides an independent appeals service. To use this service, you must appeal to POPLA within 28 days of the date of this correspondence.

 

For full instructions of how to appeal to POPLA, please visit their website at www.popla.co.uk. If you would rather progress this matter by post, please contact our Appeals Office and we will send you the necessary paperwork.

 

Your POPLA reference number is (Removed by Forum Team)

 

Please be advised that if you elect  for independent arbitration of your case, you will be required  to pay the charge at the full amount and as such will no longer qualify for payment at the reduced rate. Please also be advised that POPLA will not accept an appeal where payment is made against the Parking Charge in question.

 

We are required by law  to inform you that Ombudsman Services (www.ombudsman-services.org/) provides an alternative dispute resolution service that would be competent to deal with your appeal;  however ,  Horizon has not chosen to participate in their alternative dispute resolution service.  As such, should you wish to appeal then you must do so to POPLA as explained above.

 

Yours sincerely,

 

awakekerbz

As I'm posting I've now received a text message (don't know how they've got my number!) reading.....                                            EWHC warning for you:

We have received information about your penalty charge notice (PCN) from your local council and and prepare to file a lawsuit against you.

Since you did not handle the penalty charge notice (PCN) within the stipulated time as agreed, this will be the last time we notify you to handle it.

If you still refuse to pay, starting tomorrow we will notify the DVSA to ban your vehicle from driving on the road, and your will receive a notice of our lawsuit.

Please process your parking fine via the link within 2024/9/27 after reading the information.

https

Thank you again for your co-operation

KeithP

@awakekerbz, welcome to the forum.
You have shown the world your PoPLA reference number.

As you are new here, you won't be able to edit your post, so best that you hit the report button below your post and ask that that ref no be removed.