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Which Energy Suppliers (if any) Will Supply to Customer Using Own Meters

Bernard_Nurse
Bernard_Nurse Posts: 37 Forumite
Part of the Furniture 10 Posts Name Dropper Combo Breaker
edited 3 April 2024 at 3:29PM in Energy
Before I begin, I can see there have been plenty of opinions on here for and against smart meters.  Not looking for a debate along those lines, just advice on the following please:

I currently have a traditional meter that is defective.

The supplier is refusing to swap it out for anything other than a smart meter. I have since established that I can source and have my own traditional meters fitted, something that has also been confirmed by the Energy Ombudsman, but the supplier is refusing (reasons unstated as of yet) to allow me to do this either.  

So my current thinking is terminate supply contract, get my own meter installed and then sign up elsewhere - has anyone else done this and if so, can they recommend suppliers who will entertain it.

TIA
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Comments

  • ecraig
    ecraig Posts: 254 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Have you obtained a quote to supply and for an installer to fit the replacement dumb meter?
    i would say you should figure out step 1 and 2 first..
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I doubt any domestic supplier will. They can't ensure it is calibrated and the MPAN will not match anything in the system for the property.

    Why not just let them fit a smart meter in dumb mode which is essentially the same as a traditional meter.
  • 400ixl said:
    I doubt any domestic supplier will. They can't ensure it is calibrated and the MPAN will not match anything in the system for the property.

    Why not just let them fit a smart meter in dumb mode which is essentially the same as a traditional meter.


    Supplier (who has been extremely bullish throughout) is refusing to do that as well - it wasn't an option I wanted to consider really but the Energy Ombudsman suggested it.

    At one point the supplier suggested I move to another supplier but no one will take me without a working meter... hence I'm effectively being 'held to ransom' due to all the obstacles the supplier keeps putting in the way.
  • Gerry1 said:
    This 

    It's exactly why I didn't really want to entertain the idea myself, but having the option would have been a step in the right direction.
  • ecraig said:
    Have you obtained a quote to supply and for an installer to fit the replacement dumb meter?
    i would say you should figure out step 1 and 2 first..
    Not a definitive quote as of yet but as with the tariffs, it's not always about the money is it(!)
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,044 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    mmmmikey said:

    Be good if you could update this post with your own experience if you decide to pursue this.
    I seem to recall that's said on all the threads where people ask about this, and they never do.  I guess the silence itself is the answer.
  • GingerTim
    GingerTim Posts: 2,517 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 2 April 2024 at 7:22AM
    I tend to agree with @mmmmikey that you are going to struggle here - while the ombudsman might say this is possible it can't force a supplier to do it/agree to it. I can't see any supplier will want to take the commercial decision to install and commission a customer's own dumb meter, particularly as the pressures to meet smart meter installation targets increase. 
  • ecraig
    ecraig Posts: 254 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    ecraig said:
    Have you obtained a quote to supply and for an installer to fit the replacement dumb meter?
    i would say you should figure out step 1 and 2 first..
    Not a definitive quote as of yet but as with the tariffs, it's not always about the money is it(!)
    No, it’s not about the money. It’s about whether or not you can actually get a meter, and if you can actually find an installer to fit it!

    I don’t know the legalities on this, but I do know the existing meter doesn’t belong to you, so you need to find an installer who is independent and not working for one of the energy companies.
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