NatWest/RBS/Ulster £200 Switching Offer 15/2/2024-2/4/2024

WillPS

danny13579 said:

WillPS said:

danny13579 said:

Tonski said:

I know that it's been proven on here numerous times that NatWest/RBS/Ulster don't talk to each other, but it's quiet funny that they paid me twice to switch from one of their banks directly to another. 

I know it seems strange but once you're switching from a different bank (rather than a different banking group) it's within the terms for getting the bonus.

It isn't the second or third times according to the terms tho, which I think is @Tonski's point.

I can see he switched from NatWest to Ulster as one of the switches. Was one of the other switches within the NatWest group as well, if he got paid twice for switching within the group?

That's my reading.

Tonski

Sorry, just to clarify my switches were:
Chase to Natwest
Chase to RBS
Natwest to Ulster

I just meant that they paid me the £200 for the original switch to Natwest, and then another for using that account to switch immediately within their banking group. 

VXman

My 3rd and final switch in the Trilogy was rejected by my bank Chase because some details were wrong. It's a bit confusing as Nat West are saying it's because the old account is joint - but it's not. Then it appears one digit in the account number is wrong anyway.  They are saying it's too late to correct it now as it would be a new switch request and won't meet the date for a £200 bonus.

Any point in perusing this. I've tried via Cora chat but they are not having it. Is it possible to complain further to Nat West?

WillPS

VXman said:

My 3rd and final switch in the Trilogy was rejected by my bank Chase because some details were wrong. It's a bit confusing as Nat West are saying it's because the old account is joint - but it's not. Then it appears one digit in the account number is wrong anyway.  They are saying it's too late to correct it now as it would be a new switch request and won't meet the date for a £200 bonus.

Any point in perusing this. I've tried via Cora chat but they are not having it. Is it possible to complain further to Nat West?

If it is genuinely error on your part, then you'll probably have to chalk it up to experience, and take comfort in the fact Natwest Group run these promotions regularly, and presuming nothing changes in their enforcement of the 'group wide exclusion' you'll probably be able to get it next time.

The only potential avenue for a complaint IMHO is for the miscommunication regarding the cause of the failed switch, but it's difficult to prove that has caused you to lose out on the bonus - just a bit of an unneccessary runaround for you.

danny13579

VXman said:

Any point in perusing this. I've tried via Cora chat but they are not having it. Is it possible to complain further to Nat West?

No, just wait until the next offer.

1: It was your error.

2: If you pursue it they can just say you received a bonus from RBS/Ulster and according to the terms aren't entitled to one from NatWest too. 

Johnny-Cage

Hopefully a new offer comes up to switch again 

goatfaced

I received an Ulster paying in book today, didn't know they still existed. My nearest branch is 200 miles away 😁

fun4everyone

The Natwest/RBS/Ulster £200 switching offer, fun4everyone's review.

From best to worst, my ranking of the experience of switching to each of the banks in this offer.

1) Ulster
Sent me a paying in book.  Loved to communicate via snail mail.  Took ages to even get started to the point you have to wait a day to see if you even get a link to start the ID check.  Sent out a letter to everyone leaving many people unsure if they had to actually physically sign it and post it back, you had to read the contents carefully to find out.  Made me pick a branch despite me having to take a ferry/plane to get to it   Although very confusing and old fashioned did eventually get the job done and paid the bonus on time.  Once you have it open you can also get a 5.2% easy access savings account.  Truly a bank for the BOOMERS and a hilarious process, the paying in book alone made it number 1.

2) RBS
Par for the course, everything worked on time and text messages were prompt and accurate.  My account was open and switch complete here faster than the other two but they took the longest to pay the bonus.  Several days later even than the Jurassic era Ulster bank.  Probably saw I came off an MSE link and thought "not another of these again".

3)NatWest
Was quick to start the process like RBS but despite sitting in the same place, wearing the same top and in the same light as the other two repeatedly failed me on the "liveliness" check or whatever on earth it is.  They failed me so many times they eventually told me to "smile" as I zoomed in on myself on their camera.  I dont smile on my passport photo and I dont ***** smile on a bank ID photo you tools.  This isnt going for gold.  I eventually did smile in the lit up circular area but off to the side in the darkened part I stuck my middle finger up.  This one got sent for human verification where it passed.

WillPS

fun4everyone said:

 They failed me so many times they eventually told me to "smile" as I zoomed in on myself on their camera.  I dont smile on my passport photo and I dont ***** smile on a bank ID photo you tools.  This isnt going for gold.  I eventually did smile in the lit up circular area but off to the side in the darkened part I stuck my middle finger up. 

Tough work for £200 isn't it?

danny13579

Johnny-Cage said:

Hopefully a new offer comes up to switch again 

It will. Like buses, nothing for a while and then a load come at once!