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Debt Recovery Plus Text 03/02/2024

Morning Everyone,

New to this forum, received following text on Saturday which I replied to via text but it was not delivered.

"DRP have tried to contact you by letter, if you don't contact us now we will treat this as an active choice not to pay. To prevent the matter escalating please pay now at quoting reference number xxxxxxxx, PCN xxxxxxxxxxx, VRM xxxxxx."

I saw a similar thread in the newbie section, the difference in my case is they have quoted my car registration number which is correct.

I looked at their website via the above link and if you put the reference number they quote all the information they request are your personal and bank details.

There is no information on the PCN or amount to pay.

Do I contact them or is this a scam?

Your thoughts will be appreciated.



  • KeithP
    KeithP Posts: 37,049
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    The fourth post of the NEWBIES thread explains exactly how to deal with debt collector's letters, but to summarise that post - ignore them.

    The same guidance can be safely used with their texts too.
  • patient_dream
    patient_dream Posts: 3,400
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    DRP as usual talk rubbish so just ignore them

    You cannot be dealing with money scammers

    I was told by a reliable source that DRP really do believe that Pigs can Fly ???
  • Le_Kirk
    Le_Kirk Posts: 21,920
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    What is worrying (for you) is why you received a debt collector letter but no PCN or reminders.  This is usually because your V5C is not up-to-date.  When changing address it is essential to update DVLA with new address details for your licence and your V5C (log-book) separately.  The DVLA do not do joined up thinking!
  • Coupon-mad
    Coupon-mad Posts: 129,164
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    edited 5 February at 4:06PM
    Yes, letters are going to your old address. Almost certainly due to you not updating your logbook address when you last moved.

    You MUST reply to that text and tell them to erase the old address and point out that if this is a BPA parking firm, the new BPA CoP from Feb 2024 requires a fresh PCN to be issued to the right address (at the original rate/discount/appeal deadline) so that the keeper may pay, appeal or pass it to the driver.

    Attach proof that you are the right data subject. A utility bill or bank/card statement from the old address and a newer one from the new address?  That would prove it.

    DO NOT ring them.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Thank you for your comments, phone just continues to ring and constantly refers you to a pay option. Replied to text but that says not delivered and went onto their website and sent a message which again appears not to have been delivered.

    Received another text with same reference number but different PCN number and car VRM, again reply not delivered.

    So none the wiser, any other thoughts? 
  • DE_612183
    DE_612183 Posts: 1,592
    First Anniversary First Post Name Dropper
    Block the texts from that number
  • Nellymoser
    Nellymoser Posts: 199
    First Post Name Dropper First Anniversary
    edited 8 February at 4:23PM
    DE_612183 said:
    Block the texts from that number
    And if your replies to the text are not being delivered copy and forward the text
    SCAM TEXT 7726

    As others posters said did you check if your
    dvla vehicle registration document (V5C) has your correct address on it? 
  • I wouldn’t block the number.  If this ever gets to court a well documented history of intrusive texting could help your counterclaim for harassment. 
  • Thanks again for your comments, I have finally written to the address given on the website asking for copies of their letter and the PCN and also requesting a GDPR Subject Access Report to see if anything happens.
    DVLA address was incorrect and has been corrected, I will keep thread updated if there is any response.
  • Grizebeck
    Grizebeck Posts: 2,651
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    I wouldn’t block the number.  If this ever gets to court a well documented history of intrusive texting could help your counterclaim for harassment. 
    This is never harassment

    Advocate in the County Court dealing with a variety of cases, attending the courts in the North East and North Yorkshire
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