Has Nationwide stopped producing statements for some accounts?
This probably should be in Savings & Investments rather than Budgeting & Bank Accounts but as it affects a number of Nationwide accounts I've posted it here.
Has anyone else not had any statements generated for some of their accounts over the past two months? I have 4 Nationwide accounts, one current, three savings accounts. My current account statement is still being generated each month so there's no problem with that. However, I've had no statements generated for my three savings accounts since 1 December 2023. Normally a statement for each account is generated each month for me to download. I also get a paper statement sent to me. Those too have stopped.
The three savings accounts I am referring to are:
Instant Access Saver (last statement generated: 19/11/23)
Flex Instant Saver 2 (01/12/23)
Start To Save 2 (24/11/23)
Prior to this, each account generated a statement for me to download each month. I also would receive a paper statement. The last statements available to view are the ones listed above. It's possible that the frequency of statements has changed though I don't recall getting any notification of this. I also can't see anywhere where I can view how frequent statements are issued other than up to the dates above they were available to download each month.
I'll phone them tomorrow but in the meantime I was wondering if anyone else is in the same situation of suddenly not receiving statements after always getting one each month?
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