Co Op Switch offer (seen 15th January 2024)

harz99

Predictably, our enquiry as to when the £50 would be paid, drew this response:

"Thank you for your message. As part of the terms and condition both of these accounts need to be open for you to be able to receive the second £50 incentive. From looking at your account I can see the current account is no longer an active account. Therefore you would not qualify for the £50 save incentive."

We've replied asking them to point out where in the T&Cs this clause is shown...

Nasqueron

anna42hmr said:

Nasqueron said:

anna42hmr said:

Shedman said:

Wife and I both got our £50s today. The emails we both had at beginning of Feb said we would have to keep the £25 in Savings Account until 13 March and hey presto they paid the £50 on that date.  Surprised really seeing as normally anything to do with the Coop Bank usually has a delay involved. 

Although, despite the £25 having been deposited in her Online Saver since end of Jan, they decided to pay it into the RS that has only been open since 7 March....bit strange but hey ho its the Coop 😅

EDIT:  ah this explains it as hadn't seen (or read maybe) the email this was in 

"If you have two open eligible savings accounts at the time of payment and have met the eligibility criteria*, we will pay the savings bonus into your most recently funded account."

that's good they are on track then, my email stated my £50 is due 29th, but doubt it will considering its good friday bank holiday, so will assume i will get mine on the tuesday afterwards (hopefully)

Same here switch date buddy! Bank holidays giveth (extra day for money to be in savers until bills are due) and they taketh away (delay in bonus payment)!

Coop have confirmed that incentives due over the bank holiday will be paid after the bank holiday.  

Mine was paid as well over the weekend, a few hours after the email, was put into the saver account

harz99

And this was today's message:

"Thanks for your message. You're right, If customers qualify and receive the £100 Current Account switch incentive, the additional £50 savings bonus will be paid within 60 days of the switch completing as long as you have at least £25 in your eligible savings account on day 45 after your eligible current account switch. So your completed switch date was the 12/02/2024, so I can see that your Savings account ending 9016 was opened also on the 12/02/2024 and you credited £30.00 13/02/2024. So 60 days after the 12/02/2024 is when you'll receive the additional £50.00 so around the 12/04/2024. Please note that the team are currently working through these. Kind regards"

So, now we wait and see!

Antbingley

harz99 said:

And this was today's message:

"Thanks for your message. You're right, If customers qualify and receive the £100 Current Account switch incentive, the additional £50 savings bonus will be paid within 60 days of the switch completing as long as you have at least £25 in your eligible savings account on day 45 after your eligible current account switch. So your completed switch date was the 12/02/2024, so I can see that your Savings account ending 9016 was opened also on the 12/02/2024 and you credited £30.00 13/02/2024. So 60 days after the 12/02/2024 is when you'll receive the additional £50.00 so around the 12/04/2024. Please note that the team are currently working through these. Kind regards"

So, now we wait and see!

Hi Harz99 - I'm in the same situation as you: completed switch 12/02/2024, switched out the Co-op current account and still waiting for the savings bonus.

I've had similar wording as you, they've confirmed/admitted I've qualified but told me to wait until the 60 days after the switch is up.   

I'm not 100% convinced as other 12/02/2024 switchers have been paid out already, but rhyme-or-reason seems to be in short supply at the co-op :-)

harz99

@Antbingley hi, that's three of us on here that switched out early, @bobeschism also did but doesn't seem to be bothered about the £50...

Just a waiting game now.

bobeschism

harz99 said:

@Antbingley hi, that's three of us on here that switched out early, @bobeschism also did but doesn't seem to be bothered about the £50...

Just a waiting game now.

I've reinstalled the Coop app

My switch completed on the 8th, and I opened the Saver on the 15th so I'll keep my eye on it in light of your recent email exchanges, thanks.

anoukis

How often does Co-Op have switch offers? I am considering them as a replacement to my 2nd/back-up bank account (currently Nationwide) but don't want to switch now if they are likely to have a switch offer soon. Thanks. 

harz99

anoukis said:

How often does Co-Op have switch offers? I am considering them as a replacement to my 2nd/back-up bank account (currently Nationwide) but don't want to switch now if they are likely to have a switch offer soon. Thanks. 

Very, very infrequently I'm afraid.

Edit, the last 3 offers in 2022/3 were all "refer a friend", as far as I can see the last actual account switch offer was back in 2016.

goatfaced

No cashback yet for my son who switched out early. Still, he's done okay from the others. Do you know if TSB offer switch money often? We missed that one. 

Indout96

Got my £50 so £150 in total. This will be the last of my switches for quite a while as we have had everything (some twice when we should not have) but our last ones to TSB and FD did not pay out, it was borderline on TSB so not exactly surprised, but think we will give it all a rest for 12 month now.