Co Op Switch offer (seen 15th January 2024)

harz99

bobeschism said:

harz99 said:

@bobeschism any news yet?

Nope. Looks like you have to maintain the current account. I'm not too bothered as the Co-op account was one of the switches I made to get the NatWest/Ulster/RBS £600 triple bonus.

Nothing in the T&C's that I've been able to find saying you have to maintain the current account, you could try secure messaging via internet banking (not their app) to ask them to confirm you've qualified for the £50, and if they say no, ask them to quote why and where it has that requirement.

Nasqueron

harz99 said:

bobeschism said:

harz99 said:

@bobeschism any news yet?

Nope. Looks like you have to maintain the current account. I'm not too bothered as the Co-op account was one of the switches I made to get the NatWest/Ulster/RBS £600 triple bonus.

Nothing in the T&C's that I've been able to find saying you have to maintain the current account, you could try secure messaging via internet banking (not their app) to ask them to confirm you've qualified for the £50, and if they say no, ask them to quote why and where it has that requirement.

The argument I suspect they would use is that the saver is exclusive to current account customers so if you are no longer one, you don't qualify. The online saver and regular saver both have that caveat that could be interpreted either way - naturally Co-Op would argue that you no longer qualify. Be an interesting one to see how the FOS would argue it with a complaint. In hindsight of course, simply opening a different account to switch would avoid this.

MACKEM99

My £50 is in and has been credited to my saver account😄

harz99

Nasqueron said:

harz99 said:

bobeschism said:

harz99 said:

@bobeschism any news yet?

Nope. Looks like you have to maintain the current account. I'm not too bothered as the Co-op account was one of the switches I made to get the NatWest/Ulster/RBS £600 triple bonus.

Nothing in the T&C's that I've been able to find saying you have to maintain the current account, you could try secure messaging via internet banking (not their app) to ask them to confirm you've qualified for the £50, and if they say no, ask them to quote why and where it has that requirement.

The argument I suspect they would use is that the saver is exclusive to current account customers so if you are no longer one, you don't qualify. The online saver and regular saver both have that caveat that could be interpreted either way - naturally Co-Op would argue that you no longer qualify. Be an interesting one to see how the FOS would argue it with a complaint. In hindsight of course, simply opening a different account to switch would avoid this.

The savers involves have wording to the effect in their T&C's that, once opened the associated Current Account doesn't need to be kept open to maintain the savers, so they'll have a hard job arguing as you suggest.

jpsman

harz99 said:

Nasqueron said:

harz99 said:

bobeschism said:

harz99 said:

@bobeschism any news yet?

Nope. Looks like you have to maintain the current account. I'm not too bothered as the Co-op account was one of the switches I made to get the NatWest/Ulster/RBS £600 triple bonus.

Nothing in the T&C's that I've been able to find saying you have to maintain the current account, you could try secure messaging via internet banking (not their app) to ask them to confirm you've qualified for the £50, and if they say no, ask them to quote why and where it has that requirement.

The argument I suspect they would use is that the saver is exclusive to current account customers so if you are no longer one, you don't qualify. The online saver and regular saver both have that caveat that could be interpreted either way - naturally Co-Op would argue that you no longer qualify. Be an interesting one to see how the FOS would argue it with a complaint. In hindsight of course, simply opening a different account to switch would avoid this.

The savers involves have wording to the effect in their T&C's that, once opened the associated Current Account doesn't need to be kept open to maintain the savers, so they'll have a hard job arguing as you suggest.

The base rate tracker saver T&Cs explicitly say you don't need to retain a current account. But the Regular Saver T&C's are silent on this - which is why I asked earlier in the thread.

I've started a switch out to Santander for their switch offer,so we'll see what happens! Didn't fancy opening a new co-op account just to switch. Switch completion is after I theoretically get the £50 bonus, so that shld be ok.

Nasqueron

harz99 said:

Nasqueron said:

harz99 said:

bobeschism said:

harz99 said:

@bobeschism any news yet?

Nope. Looks like you have to maintain the current account. I'm not too bothered as the Co-op account was one of the switches I made to get the NatWest/Ulster/RBS £600 triple bonus.

Nothing in the T&C's that I've been able to find saying you have to maintain the current account, you could try secure messaging via internet banking (not their app) to ask them to confirm you've qualified for the £50, and if they say no, ask them to quote why and where it has that requirement.

The argument I suspect they would use is that the saver is exclusive to current account customers so if you are no longer one, you don't qualify. The online saver and regular saver both have that caveat that could be interpreted either way - naturally Co-Op would argue that you no longer qualify. Be an interesting one to see how the FOS would argue it with a complaint. In hindsight of course, simply opening a different account to switch would avoid this.

The savers involves have wording to the effect in their T&C's that, once opened the associated Current Account doesn't need to be kept open to maintain the savers, so they'll have a hard job arguing as you suggest.

As I said, it's their wording, they can refuse it and point to the terms - "wording to the effect", unless it is explicit that you don't need to maintain the current account to get the second bonus, that could be what they use to argue against it. They are also the only one I have seen that have an explicit rule about not paying if they think you're just trying to make money from them

miller

They could have saved themselves any potential hassle by just adding a term saying the eligible current account must remain open. There's probably a few on this board that could make a decent job of writing switching offer T&Cs; other banks' T&Cs seem to be more robust. Anyway, 2 days until £50 should appear for me.

bobeschism

Nasqueron said:

harz99 said:

bobeschism said:

harz99 said:

@bobeschism any news yet?

Nope. Looks like you have to maintain the current account. I'm not too bothered as the Co-op account was one of the switches I made to get the NatWest/Ulster/RBS £600 triple bonus.

Nothing in the T&C's that I've been able to find saying you have to maintain the current account, you could try secure messaging via internet banking (not their app) to ask them to confirm you've qualified for the £50, and if they say no, ask them to quote why and where it has that requirement.

The argument I suspect they would use is that the saver is exclusive to current account customers so if you are no longer one, you don't qualify. The online saver and regular saver both have that caveat that could be interpreted either way - naturally Co-Op would argue that you no longer qualify. Be an interesting one to see how the FOS would argue it with a complaint. In hindsight of course, simply opening a different account to switch would avoid this.

I can't be arsed chasing this tbh. Out of all the switches I've completed since November (bonuses now on the way to totalling £1735), Co-op is the only one that has given me any difficulty. 

When I tried to transfer the £1000 eligibility criteria back out to my regular account, they put a freeze on the payment and I had to spend 45 minutes on the phone the following morning trying to convince their over-zealous fraud department that I wasn't a victim of fraud. This is the only bank where I've not been able to freely move my money around. Happy to have taken the £100 switch bonus, and happy to no longer be a customer. Onwards and upwards!

anna42hmr

Nasqueron said:

anna42hmr said:

Shedman said:

Wife and I both got our £50s today. The emails we both had at beginning of Feb said we would have to keep the £25 in Savings Account until 13 March and hey presto they paid the £50 on that date.  Surprised really seeing as normally anything to do with the Coop Bank usually has a delay involved. 

Although, despite the £25 having been deposited in her Online Saver since end of Jan, they decided to pay it into the RS that has only been open since 7 March....bit strange but hey ho its the Coop 😅

EDIT:  ah this explains it as hadn't seen (or read maybe) the email this was in 

"If you have two open eligible savings accounts at the time of payment and have met the eligibility criteria*, we will pay the savings bonus into your most recently funded account."

that's good they are on track then, my email stated my £50 is due 29th, but doubt it will considering its good friday bank holiday, so will assume i will get mine on the tuesday afterwards (hopefully)

Same here switch date buddy! Bank holidays giveth (extra day for money to be in savers until bills are due) and they taketh away (delay in bonus payment)!

Coop have confirmed that incentives due over the bank holiday will be paid after the bank holiday.  

Nasqueron

bobeschism said:

Nasqueron said:

harz99 said:

bobeschism said:

harz99 said:

@bobeschism any news yet?

Nope. Looks like you have to maintain the current account. I'm not too bothered as the Co-op account was one of the switches I made to get the NatWest/Ulster/RBS £600 triple bonus.

Nothing in the T&C's that I've been able to find saying you have to maintain the current account, you could try secure messaging via internet banking (not their app) to ask them to confirm you've qualified for the £50, and if they say no, ask them to quote why and where it has that requirement.

The argument I suspect they would use is that the saver is exclusive to current account customers so if you are no longer one, you don't qualify. The online saver and regular saver both have that caveat that could be interpreted either way - naturally Co-Op would argue that you no longer qualify. Be an interesting one to see how the FOS would argue it with a complaint. In hindsight of course, simply opening a different account to switch would avoid this.

I can't be arsed chasing this tbh. Out of all the switches I've completed since November (bonuses now on the way to totalling £1735), Co-op is the only one that has given me any difficulty. 

When I tried to transfer the £1000 eligibility criteria back out to my regular account, they put a freeze on the payment and I had to spend 45 minutes on the phone the following morning trying to convince their over-zealous fraud department that I wasn't a victim of fraud. This is the only bank where I've not been able to freely move my money around. Happy to have taken the £100 switch bonus, and happy to no longer be a customer. Onwards and upwards!

Same here bud, they froze 1p, yes, ONE BLOOMIN' PENCE that I sent as a test in and out. Did their security three times for the transfer in and out, each time doing the same security steps. Lass I spoke to about the first one did at least have a chuckle with me about the risk of losing 1p

I do hope you get the £50 though, there was a long winded complaint for the RAF bonus on here a while back which FOS finally ruled in favour of the MSEer because of their wording of terms and the suggestion they were basically profiteering so ineligible