RTS switch off Economy 7

Rosie1001

Phones4Chris said:

@Rosie1001 Your 6 wires coming out of your meter was explained to you in your other thread, you just have 2 Neutral wires coming out of the N meter port. Having more than one wire coming out of meter ports (L & N) was quite common in quite old installations. These days, it's not permitted, so when meters are changed Henley blocks are used to couple groups of wires. 
So going by your post above now, it's unclear if it's your friend or you have changed supplier from EDF to Scottish Power?

@Scot_39 I'm not clear from your post above if you now have a 5-port smart meter?

I know it was explained but the post I put on earlier was saying a lady has 7 wires coming out, and they says they can’t fit a meter with those , check out above posts 

My understanding was this wasn’t a problem , now meter installers are saying it is ! 

The lady is on a forum in on , she is Scottish power 

im still Edf ,

RedFraggle

We had similar with octopus. Our flat is legacy E10 and a complex meter with 2 MPANs. We have 3 consumer units. NSH, NSH and thermal store for DHW, sockets lights appliances 
We lost 1 in the meter switch (the DHW and a single NSH).
The DHW had already had a timer fitted on the dual wiring to the main fuse board so we lost one old NSH that we don't need. 
I expect it could have been reconfigured if necessary. 
Every other flat had the E10 replaced by two meters rather than one complex one. 

QrizB

RedFraggle said:

We have 3 consumer units. NSH, NSH and thermal store for DHW, sockets lights appliances 
We lost 1 in the meter switch (the DHW and a single NSH).
...

I expect it could have been reconfigured if necessary.

Your installer could probably have used Henley blocks to connect the "lost" CU to the switched supply. I'm slightly disappointed that they didn't.

Wiring after the meter belongs to the householder, so if you own (rather than rent) and want the third CU back in service you could get an electrician out to connect it up. But if you have no need for it, there's no point spending the money on a sparky.

Scot_39

@Scot_39 I'm not clear from your post above if you now have a 5-port smart meter?

My first meter post twin rts setup in my case - integrated rts meter and switch only for hw / NSH and old analogue with digits not dials for non heating was a 5 port digital.

EOn pulled it a couple of years later - before end of certification - the letter iirc never gave a specific reason - just that it was happening  - sadly didnt keep a note of model / make - and they at tkme were offering another model or smart. 

I went smart - preconfigured out of box for my e10 - but it's a 4 port driving auxiliary contactor (Proteus 100A) - despite a similar 5 port model from same meter supplier available from other suppliers.

[It annoyed the meter fitter - turning a 10 min job into a 30 min job - as s couple of new meter tails and isolator switches had to be repositioned to make way for proteus contactor block. ]

Scot_39

QrizB said:

RedFraggle said:

We have 3 consumer units. NSH, NSH and thermal store for DHW, sockets lights appliances 
We lost 1 in the meter switch (the DHW and a single NSH).
...

I expect it could have been reconfigured if necessary.

Your installer could probably have used Henley blocks to connect the "lost" CU to the switched supply. I'm slightly disappointed that they didn't.

Wiring after the meter belongs to the householder, so if you own (rather than rent) and want the third CU back in service you could get an electrician out to connect it up. But if you have no need for it, there's no point spending the money on a sparky.

Yes exactly what mine did - in end - without prompting.

System had 3 live tails from meter cabinet to CU isolator switches - still has - just the HW and NSH tails are now driven by same restricted supply.

But to be fair EOn had to send 3 seperate fitters to replace my twin rts - 2 fitters to their credit gave up - 1 after 10 min on phone to base - rather than leave a botched job.

Phones4Chris

Rosie1001 said:

Phones4Chris said:

@Rosie1001 Your 6 wires coming out of your meter was explained to you in your other thread, you just have 2 Neutral wires coming out of the N meter port. Having more than one wire coming out of meter ports (L & N) was quite common in quite old installations. These days, it's not permitted, so when meters are changed Henley blocks are used to couple groups of wires. 
So going by your post above now, it's unclear if it's your friend or you have changed supplier from EDF to Scottish Power?

@Scot_39 I'm not clear from your post above if you now have a 5-port smart meter?

I know it was explained but the post I put on earlier was saying a lady has 7 wires coming out, and they says they can’t fit a meter with those , check out above posts 

My understanding was this wasn’t a problem , now meter installers are saying it is ! 

The lady is on a forum in on , she is Scottish power 

im still Edf ,

@Rosie1001 I read the above posts about the 7 wires which is why I said this after my reply to you - 
https://forums.moneysavingexpert.com/discussion/comment/81290417/#Comment_81290417
Nevertheless it shouldn't be a problem. It sounds like the meter installer needs further training or a more experienced installer is needed.

Yours in NOT a problem. Henley block on the Neutral, anyone competent would know that.
We need to see pictures of your friend's 7 wire installation so we can provide constructive comment on how the job can be done so that she can feed that back to Scottish Power and not have the stupid response they've given so far.

Rosie1001

Phones4Chris said:

Rosie1001 said:

Phones4Chris said:

@Rosie1001 Your 6 wires coming out of your meter was explained to you in your other thread, you just have 2 Neutral wires coming out of the N meter port. Having more than one wire coming out of meter ports (L & N) was quite common in quite old installations. These days, it's not permitted, so when meters are changed Henley blocks are used to couple groups of wires. 
So going by your post above now, it's unclear if it's your friend or you have changed supplier from EDF to Scottish Power?

@Scot_39 I'm not clear from your post above if you now have a 5-port smart meter?

I know it was explained but the post I put on earlier was saying a lady has 7 wires coming out, and they says they can’t fit a meter with those , check out above posts 

My understanding was this wasn’t a problem , now meter installers are saying it is ! 

The lady is on a forum in on , she is Scottish power 

im still Edf ,

@Rosie1001 I read the above posts about the 7 wires which is why I said this after my reply to you - 
https://forums.moneysavingexpert.com/discussion/comment/81290417/#Comment_81290417
Nevertheless it shouldn't be a problem. It sounds like the meter installer needs further training or a more experienced installer is needed.

Yours in NOT a problem. Henley block on the Neutral, anyone competent would know that.
We need to see pictures of your friend's 7 wire installation so we can provide constructive comment on how the job can be done so that she can feed that back to Scottish Power and not have the stupid response they've given so far.

I will ask for photos 
, thank you 

RedFraggle

QrizB said:

RedFraggle said:

We have 3 consumer units. NSH, NSH and thermal store for DHW, sockets lights appliances 
We lost 1 in the meter switch (the DHW and a single NSH).
...

I expect it could have been reconfigured if necessary.

Your installer could probably have used Henley blocks to connect the "lost" CU to the switched supply. I'm slightly disappointed that they didn't.

Wiring after the meter belongs to the householder, so if you own (rather than rent) and want the third CU back in service you could get an electrician out to connect it up. But if you have no need for it, there's no point spending the money on a sparky.

Yeah, we own the flat and it isn't worth it for the 25 year old box of bricks NSH in the hall. We were debating removing it anyway so that saves on a sparky as it's no longer live having only an off peak supply that's now dead. Every cloud! 🤣