RTS switch off Economy 7

molerat

Rosie1001 said:

Just read on a group I’m in , that someone was supposed to be getting her smart meter but was told when engineer arrived that as she had 7 wires going into her new meter this couldn’t be done ..only can do 5 !! 

I’m concerned as I have 6 coming out of my  rts meter 

ant help please 

Can you post a photo ?

QrizB

Rosie1001 said:

Just read on a group I’m in , that someone was supposed to be getting her smart meter but was told when engineer arrived that as she had 7 wires going into her new meter this couldn’t be done ..only can do 5 !!

I’m concerned as I have 6 coming out of my  rts meter
ant help please 

I'm going to go out on a limb and suggest her smart meter installer needs retraining.

Or possibly didn't want to spend the extra time doing her slightly-more-complicated installation.

If she was posting here herself, I'd suggest that she should raise a complaint with her supplier.

Rosie1001

I had an appointment to have a smart meter fitted yesterday. Scottish Power Comfort Plus White Meter in Fife. Engineer arrived to tell me he can't replace my meter because they haven't got a meter that will replace my setup. He did say they are trialling meters but they were not readily available. I phoned Scottish Power in an attempt to speak to someone that knows what's going on. Eventually I was informed a member of the metering team would contact me to explain what's happening. This could take about six days. If I glean anything significant I'll post again.

That was her post and then put she has 7 wires from RTS meter 

my meter picture below  shows 6 wires 

QrizB

Trace your wires.

I suspect you have three pairs:

One pair coming from your incoming supply.

One pair to your storage heater fuse box.

One pair to your "everything else" fuse box.

If this is what you've got, a regular smart meter will work.

Rosie1001

I’m getting isolation switch fitting at the end of the month  … I’ll ask the engineer to help … it’s very high up for me to see properly and I don’t like ladders very much 

that’s why a smart will be much better for me ..no more trying to read it 

Ildhund

I can't see what cables are connected to your meter. There appear to be something between 5 and 8, so a clearer picture showing where they go into the meter and where they come from/lead to would help. I doubt, though, that there will be any difficulty exchanging it for a five-port smart meter - assuming, of course, that there isn't another meter somewhere for a 24-hour heating circuit like many RTS systems have.

Scot_39

Any idea what the 6 are.

My house had three circuits essentially when on RTS - the normal sockets / lights - one RTS output driving the HW immersion - and one RTS output driving the NSH.

So 3 separate lives. Not the normal 2 on a 5 port meter.

My RTS was a meter and not just a switch - so it had no (well not connected) low rate selection output to drive a meter - like those shown in photos for some older meters - like some old analogue or early digital Ampy 5196 D / L+G 5235D type twin rate metering.

The meter fitter had to common up the two separate RTS lives - so my 5 port meter restricted output drove both - one simple "Henley Block" as a minimum - but in my case there's a multi output isolator switch used instead

Assuming you've posted pictures of your set-up in one of the many threads - can you post a link to it again ?

Rosie1001

That’s the other side of meter cupboard 

it’s not clear what is what to me 

definitely only one meter in there 

Phones4Chris

@Rosie1001 Your 6 wires coming out of your meter was explained to you in your other thread, you just have 2 Neutral wires coming out of the N meter port. Having more than one wire coming out of meter ports (L & N) was quite common in quite old installations. These days, it's not permitted, so when meters are changed Henley blocks are used to couple groups of wires. 
So going by your post above now, it's unclear if it's your friend or you have changed supplier from EDF to Scottish Power?

@Scot_39 I'm not clear from your post above if you now have a 5-port smart meter?

Phones4Chris

QrizB said:

Rosie1001 said:

Just read on a group I’m in , that someone was supposed to be getting her smart meter but was told when engineer arrived that as she had 7 wires going into her new meter this couldn’t be done ..only can do 5 !!

I’m concerned as I have 6 coming out of my  rts meter
ant help please 

I'm going to go out on a limb and suggest her smart meter installer needs retraining.

Or possibly didn't want to spend the extra time doing her slightly-more-complicated installation.

If she was posting here herself, I'd suggest that she should raise a complaint with her supplier.

I tend to agree, possibly  a lazy engineer, but to be certain we'd need a picture of the meter installation and associated equipment, is it simply more than one wire in 2 meter ports, and what tariff is involved E7/E10/SRT etc.