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GDPR Subject Access Request

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  • MacPingu1986
    MacPingu1986 Posts: 238 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    edited 27 December 2023 at 4:14PM
    GaryBC said:
    What phone call? I never got a phone call? 

    And a fiver is an insignificantly tiny sum compared to what's at stake! 
    I think you might need to give us a little more information re what you think is at stake here and roughly what the SAR relates to? 

    Rogue's template is all you need - the important bit of the SAR is the bit listing out the personal data that you want (or simply saying "all" personal data). Headers specifying individual clauses and paragraphs of the DPA or GDPR aren't important - if you want the recipient (and assuming its a small company without a legal department?) to have further information or guidance a simple link to the ico website will be far more useful to them than technical legal language.

    If you really want to ref the section of the DPA dealing with SARs it's section 45
  • GaryBC
    GaryBC Posts: 458 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    user1977 said:
    What if they deny that your Special Delivery item contained the letter you claim it did?
    Yep, that's possible. Although while denied phone calls are ten a penny I've not yet experienced anyone try that particular denial. If it happens I'll have to get creative. 
  • GaryBC
    GaryBC Posts: 458 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    GaryBC said:
    What phone call? I never got a phone call? 

    And a fiver is an insignificantly tiny sum compared to what's at stake! 
    I think you might need to give us a little more information re what you think is at stake here and roughly what the SAR relates to? 

    Rogue's template is all you need - the important bit of the SAR is the bit listing out the personal data that you want (or simply saying "all" personal data). Headers specifying individual clauses and paragraphs of the DPA or GDPR aren't important - if you want the recipient (and assuming its a small company without a legal department?) to have further information or guidance a simple link to the ico website will be far more useful to them than technical legal language.
    The template is all I need. 
  • user1977
    user1977 Posts: 17,735 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    GaryBC said:
    user1977 said:
    What if they deny that your Special Delivery item contained the letter you claim it did?
    Yep, that's possible. Although while denied phone calls are ten a penny I've not yet experienced anyone try that particular denial. If it happens I'll have to get creative. 
    Bit difficult to deny the phone call if you've recorded it.
  • GaryBC
    GaryBC Posts: 458 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    user1977 said:
    GaryBC said:
    user1977 said:
    What if they deny that your Special Delivery item contained the letter you claim it did?
    Yep, that's possible. Although while denied phone calls are ten a penny I've not yet experienced anyone try that particular denial. If it happens I'll have to get creative. 
    Bit difficult to deny the phone call if you've recorded it.
    Tell that to HMRC! 
  • Alderbank
    Alderbank Posts: 3,883 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    user1977 said:
    GaryBC said:
    user1977 said:
    What if they deny that your Special Delivery item contained the letter you claim it did?
    Yep, that's possible. Although while denied phone calls are ten a penny I've not yet experienced anyone try that particular denial. If it happens I'll have to get creative. 
    Bit difficult to deny the phone call if you've recorded it.
    You say, 'Hello? Am I through to the HMRC?'
    Your mate on his phone says, 'Good afternoon sir, this is the HMRC speaking. How may we help you today?'

    The courts tend to dismiss these recordings as hearsay unless they are corroborated. The corroboration they look for is from the called party to say they have checked the recording against their own record and it has not been edited, etc.
  • GaryBC
    GaryBC Posts: 458 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Alderbank said:
    user1977 said:
    GaryBC said:
    user1977 said:
    What if they deny that your Special Delivery item contained the letter you claim it did?
    Yep, that's possible. Although while denied phone calls are ten a penny I've not yet experienced anyone try that particular denial. If it happens I'll have to get creative. 
    Bit difficult to deny the phone call if you've recorded it.
    You say, 'Hello? Am I through to the HMRC?'
    Your mate on his phone says, 'Good afternoon sir, this is the HMRC speaking. How may we help you today?'

    The courts tend to dismiss these recordings as hearsay unless they are corroborated. The corroboration they look for is from the called party to say they have checked the recording against their own record and it has not been edited, etc.
    That sounds suspiciously like fabrication of evidence! 

    For what it's worth the reason I mentioned HMRC is because it was exactly their denial of a phone call - resulting in huge problems for us - that has destroyed my trust in phone calls as a means of passing on important information. No other reason. 
  • mikb
    mikb Posts: 630 Forumite
    Part of the Furniture 500 Posts Name Dropper
    GaryBC said:
    Can you copy & paste the output into word or such & reformat it?

    Any reason not to email it to them?
    I got to the stage where to press the go button would have sent the email so it would appear no, I can't copy it out. 

    Email doesn't give me confirmation that it's been delivered. A recorded delivery letter gets a signature. 
    Can you select the email address the request goes to? If so, put yourself in there, and receive the request by email, then copy/paste/edit/print as needed?
  • GaryBC
    GaryBC Posts: 458 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    mikb said:
    GaryBC said:
    Can you copy & paste the output into word or such & reformat it?

    Any reason not to email it to them?
    I got to the stage where to press the go button would have sent the email so it would appear no, I can't copy it out. 

    Email doesn't give me confirmation that it's been delivered. A recorded delivery letter gets a signature. 
    Can you select the email address the request goes to? If so, put yourself in there, and receive the request by email, then copy/paste/edit/print as needed?
    Don't know! I never thought of that. I'll give it a try. 
  • GaryBC
    GaryBC Posts: 458 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    mikb said:
    GaryBC said:
    Can you copy & paste the output into word or such & reformat it?

    Any reason not to email it to them?
    I got to the stage where to press the go button would have sent the email so it would appear no, I can't copy it out. 

    Email doesn't give me confirmation that it's been delivered. A recorded delivery letter gets a signature. 
    Can you select the email address the request goes to? If so, put yourself in there, and receive the request by email, then copy/paste/edit/print as needed?
    Sender and receiver email addresses that are the same.... Tilt!
    Nice idea though. 
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