Anything that can be done against the McDelivery/Uber

RefluentBeans

sheramber said:

RefluentBeans said:

I haven’t got an issue with using takeaways - I often do when I’m working late/long hours. But I have to say, if anywhere was getting my order wrong 20% of the time then I would just not use them. I would imagine Uber is using that as a logical thing. They know McDonalds make mistakes, and make a lot of them. But they also know that some customers will report food missing despite it being there. Depending on how much you order it, and what is missing routinely then I think there is risk of your account being flagged. Especially in the case that you said you only had drinks delivered - that seems sus to me, as most people would notice when they ordered food if only drinks were delivered, and at least ask the driver where the food is. 

Ultimately, companies can choose to not do business with you. There’s a thread ongoing at the moment about sending a warning letter to people for having too many returns. The general consensus was that, depending what was in the letter, sending out letters to try and curtail rights is generally worse than just cutting off a relationship with you. In this case, you have no right to order McDonald’s from Uber, and Uber has chosen to no longer have you as a customer. Something they are perfectly allowed to do. 

4 out of 5 orders  wrong is a bit more than 20%.

My bad - my brain must’ve skipped a beat then and misread it! To be honest, an 80% failure rate is insane for someone to keep using the service. I can see why Uber may think the user is trying it on! 

GrubbyGirl_2

"The definition of insanity is doing the same thing over and over again, but expecting different results"

                                                           .................... Albert Einstein