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From Frugal Foundations to Fortified Family Future

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  • Greying_Pilgrim
    Greying_Pilgrim Posts: 7,423 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    greying, just reading about your possible pizza workshop reminded me of a time then teenage DD was at the home of a michelin starred TV chef.  i, off course, asked what she had had to eat.  Apparently the daughter of the house looked in fridge and freezers, announced "it's all dad's !!!!!!" and they ordered in pizza.  even where there's a chef in the family, it won't mean that fine dining is appreciated by all.
    Ha ha!  What a fantastic story inod!  

    Greying X
    Grocery Spend January 2026 £57.91/£300
    Non-food spend January 2026 £0.85p/£80
    Bulk Fund 2026 Month 1/12 - £0/£120
  • edinburgher
    edinburgher Posts: 14,307 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 8 January at 12:32PM
    @beanielou - I accept that globalisation means that we can't expect service that is universally based in the UK - it's probably helps to keep prices down. That said, it's not as if our prices are low for anything! 

    Like yourself, I find it more stressful to make use of overseas customer service when it relates to something vital (like your mobile or other utilities) or a key financial service. When we remortgaged recently and we had to cancel an offer to accept a better one, I had the joy of speaking with Barclay's Indian CS staff. They were friendly, eager to help, but only got the job 1/2 done :/ I will fully admit to being overjoyed when I called up at a weekend and spoke to someone with a broad English accent who got the job fully done by the next day ;)
  • badmemory
    badmemory Posts: 10,201 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    beanielou said:
    Yes it’s hard. I will say I am hard of hearing and can you please slow down and it makes no difference. 

    I have said that so many times & no they pay absolutely no attention.  I know they want to get off the phone asap but they should realise that if you can tell what they are asking the whole thing would go faster & without the aggravation.
  • Blackcats
    Blackcats Posts: 4,195 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Has MrGP had an appointment with Pensionwise, the government backed pensions advice centre?  My DH found his 1 hour phone appointment very useful for starting to think through what options he might have.

    https://www.pensionwise.gov.uk/en

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