Halfords have written off my pride and joy

Alanp

Do you have legal cover on your house insurance?, if you do, they might be able to help or offer advice…

LightFlare

Alanp said:

Do you have legal cover on your house insurance?, if you do, they might be able to help or offer advice…

Even better if you have legal cover on you car insurance

ontheroad1970

I would involve the media if you don't get a proper offer.

boxosox

Was the car technically stolen?  I can't see why the Halfords employees had any reason to drive the car off site and I can't believe the OP gave them permission to do so.

Mildly_Miffed

boxosox said:

Was the car technically stolen?  I can't see why the Halfords employees had any reason to drive the car off site and I can't believe the OP gave them permission to do so.

They'll say the car would have been test-driven as part of the service.

prowla

There's no way that is from a 25 mph bump.

Krakkkers

Did they charge for the service?
I would be absolutely livid if this happened to my car.
What do the police have to say about the accident?

mdann52

boxosox said:

Was the car technically stolen?  I can't see why the Halfords employees had any reason to drive the car off site and I can't believe the OP gave them permission to do so.

The car is not stolen, they have not intended to permanently deprive the owner of it. 

There's a potential offence under s12 Theft Act of "taking without the owners consent", but if the driver had permission from the garage to take it for a test drive I don't think this offence is made out (if the car is in the custody of the garage, then the garage can give the lawful authority required)

user1977

mdann52 said:

boxosox said:

Was the car technically stolen?  I can't see why the Halfords employees had any reason to drive the car off site and I can't believe the OP gave them permission to do so.

The car is not stolen, they have not intended to permanently deprive the owner of it. 

There's a potential offence under s12 Theft Act of "taking without the owners consent", but if the driver had permission from the garage to take it for a test drive I don't think this offence is made out (if the car is in the custody of the garage, then the garage can give the lawful authority required)

Not that any potential criminal charge makes a difference to the OP's claim anyway.

HillStreetBlues

Out of interest if the council goes after Halfords for damage to the metal railings,  will their insurer only pay out for what the railings were worth,  or the cost to shiny brand new ones?