Complaint by employee

oldernonethewiser

If a person makes a complaint it needs to be investigated.  If they make the same complaint then perhaps they feel that the original complaint has not be dealt with properly or sufficiently.

If you feel you have a grievance then follow your company's procedure.

Doubt a letter to the contract manager will make any difference.

oldernonethewiser

ALLEN1982 said:

She has been saying that I have been gossiping about her to colleagues when I haven’t. And the manager was banging his fist saying answer the truth I said I am and then he was banging his fist 

Why do you think the manager suspects you of lying?

Undervalued

ALLEN1982 said:

pinkshoes said:

I'm thinking there must be more to this story...

An agency worker (so no permanent contract) keeps making complaints about you, even though you never speak to her?? And the manager gets so angry he slams his fists on the desk?

If the manager is fed up of her false complaints then they would get rid of her. That's the advantage of agency staff.

What is the nature of her complaint?

Either put in an official complaint to HR in writing about this personal harassing you, or just ignore.

I’ve written/typed a letter to the contract manager and will put it in his desk when work opens tomorrow. 

All I wanted to know is how many times are they allowed to investigate the same complaint as this will be the 5th time.

Like so many things in the law (and employment law in particular) there is no absolute answer to that question! 

It comes down to what is reasonable.

IF she has made four totally unfounded complaints (and the is no more to this story that you are not telling us) than that is certainly more than most people would find reasonable.

However, the fact she has "cried wolf" four times doesn't automatically mean her next complaint is also false.

The more this goes on the more I suspect we don't have the whole story.

prowla

ALLEN1982 said:

She has been saying that I have been gossiping about her to colleagues when I haven’t. And the manager was banging his fist saying answer the truth I said I am and then he was banging his fist 

Well, you have been gossiping about her on an public forum, plus you've been somehow finding out she turns up late, accused another emplyee of drinking, said racist things, been on her phone, have noted everything she does, been told she's using the wrong canteen, checking up on attendance with other supervisors, written to the contracts manager, ....

74jax

DO NOT put a letter on the contract managers desk.

Look at all your letters you say you have a copy of, together with all notes you say were taken.  

Write a letter, stating FACTS, and address it to whoever is your grievance point of contact - it will not be the contracts manager.  Copy in HR (although I suspect that is who it is addressed too anyway). 

Make sure you read all your notes fully, and stick to FACTS.  DO not list anything that includes a third party conversation, for example 'I have been told by x'. 

You will have timescales that you are already aware of, and investigation time.  I wouldn't expect it to be over by Christmas, however take a few days to document everything, and get it in this week.

ALLEN1982

Every-time I see a manager (if they come in the office or canteen) I’m really scared as they constantly call me in. I shouldn’t have to be on Edge at work as I constantly get called in by managers it’s the same complaint since last December. i have 4 letters from the company saying they have found no evidence i am innocent. They actually say I'm innocent.  This won’t end until I raise a grievance against her. 

baser999

As someone else has suggested, there’s more to this than I think you’re telling us

oldernonethewiser

ALLEN1982 said:

Every-time I see a manager (if they come in the office or canteen) I’m really scared as they constantly call me in. I shouldn’t have to be on Edge at work as I constantly get called in by managers it’s the same complaint since last December. i have 4 letters from the company saying they have found no evidence i am innocent. They actually say I'm innocent.  This won’t end until I raise a grievance against her. 

If only someone had suggested that........

strawb_shortcake

Didn't there use to be a rule that agency staff would become permanent employees after 12/13 weeks? 
 
It's been a long time since I did agency work so may be completely wrong

Marcon

ALLEN1982 said:

Every-time I see a manager (if they come in the office or canteen) I’m really scared as they constantly call me in. I shouldn’t have to be on Edge at work as I constantly get called in by managers it’s the same complaint since last December. i have 4 letters from the company saying they have found no evidence i am innocent. They actually say I'm innocent.  This won’t end until I raise a grievance against her. 

Then why haven't you done so?